John, We're very sorry that you were not satisfied with your experience at Cerberus. Customer satisfaction is our top priority. I am unable to find your name in our customer database, so I am unaware of what happened to warrant your one-star review. As I stated, we take customer satisfaction very seriously. If you come back in to the store I'm sure we will find a way to resolve this issue to your satisfaction.
Thanks for helping us with our Computer. We really appreciate you guys cleaning it up for us, so it is functional once again. Thanks for the 30 day guarantee. Let's see if anything pops up. We sure will give you a buzz. Have a Good New Year...!!! Mr. James DeSarno
Lu And Shawn We are very sorry that you were not satisfied with your experience at Cerberus. We are very focused on making our customers happy. Our records indicate that you had an iPad Air2 repaired on February of 2017. Your repair required us to replace entire digitizer and LCD assembly. This makes the repair more expensive than most other iPads. For small device repairs, our prices are largely dictated by our parts suppliers. Additionally prices for Apple repairs have fallen since last year due to the explosion of good quality parts. Please reach out to us and let us know what we can do to improve. We hope you will consider us for any future repairs.
1555005704
2
Bit expensive
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