Recently I had my hair and beard colored they turned out more.red than black. My beard looked like I had leprosy. I have had it for years and nothing like has ever happened. Jessica the manager does my hair all the time Nice girl. I went back had it redone same I had another salon fix it and she has done my beard for years.but she retired. She said simply it's bad product. She got new product and fixed it. I spoke with Jessica about it no offer of a refund so I spent 180 for the color. Doubt if I go back
Bean Thank you so much for taking the time to write a review.
1649797609
5
I recently moved in the area, and hard the biggest challenge of finding a nearby barbershop. I walked in Heritage and Nick made me feel right at home. Immediately greeting and figuring out my needs as a person/consumer. He gave me exactly what I requested in a haircut. He was also incredible to chat with during the haircut. Overall 11/10 experience. Nick will be my guy. Ill be back in a week for his services.
Good afternoon, Nicholas We are so sorry to hear that you had an issue we would like to make it up to you. Could you please call us on Wednesday or Thursday and ask for Jessica she is one of our managers and she would be more than happy to find out a little bit more about the situation. Please call 813-251-6000. Thank you for your time
1649796395
1
Had an appointment at 11, sat till 11:40 and then walked out, was not greeted by 3 barbers until I had to speak out at 11:35 about my appointment being at 11.
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