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Packlane
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Packlane reviews
Information about Packlane
4,74
76 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRODVtTklREAE!2m1!1s0x0:0x1b13293dbf0c3306!3m1!1s2@1:CIHM0ogKEICAgICQ85mNIQ%7CCgwIwPfNywUQwIfHowE%7C?hl=en-US
Jess B
google
https://www.google.com/maps/place/?q=place_id:ChIJc61Vb55-hYARBjMMvz0pExs
Hi Jessalyn, I reached out to you via email and I'm available to learn more about your concerns. I look forward to taking care of this for you and getting us back on the same page. Sincerely, Simone -- Customer Experience Manager for Packlane
1500760390
1
PRINT QUALITY SUCKS.
1489613855
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnajhEamdRRRAB!2m1!1s0x0:0x1b13293dbf0c3306!3m1!1s2@1:CIHM0ogKEICAgICgj8DjgQE%7CCgwIn-imxgUQgOnS0AI%7C?hl=en-US
Benjamin Richman Apollos
google
https://www.google.com/maps/place/?q=place_id:ChIJc61Vb55-hYARBjMMvz0pExs
1
So far, I am not happy. Packlane gave me the option for regular land shipping at a very low price under $15.00 or $50.05 for 3 day UPS shipping. I chose UPS shipping for 3 days and paid the $50.05 on March 03, 2017. Today is 3/15/17 and I still don't have my boxes. When I went back to review the charge for shipping it was $50.05 as I thought but the ship date had changed from 3/6/17 to 3/23/17. This is extortion. On top of all this the custom box software kept glitching. It took me over an hour to complete the box and all it was is one color and a simple logo. Don't use these people!
1500915555
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNncjZTeWhRRRAB!2m1!1s0x0:0x1b13293dbf0c3306!3m1!1s2@1:CIHM0ogKEICAgICgr6SyhQE%7CCgsI487YywUQgL2DFA%7C?hl=en-US
Beth Magid
google
https://www.google.com/maps/place/?q=place_id:ChIJc61Vb55-hYARBjMMvz0pExs
Thank you for the Monday props! I shared your message with Lindsey. Our team would be thrilled to work with BigPie again! -Simone at Packlane
1500924406
5
Their design software is pretty easy to use and intuitive. The boxes came in a very reasonable amount of time. The customer service person I emailed was also incredibly friendly and helpful! My company would definitely use them again.
1522332478
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRamFuUGZBEAE!2m1!1s0x0:0x1b13293dbf0c3306!3m1!1s2@1:CIHM0ogKEICAgIDQjanPfA%7CCgwIvubz1QUQwKnuqAM%7C?hl=en-US
Sherry Ellison
google
https://www.google.com/maps/place/?q=place_id:ChIJc61Vb55-hYARBjMMvz0pExs
5
I love the boxes! Shows off my brand perfectly! Superb job with the printing - I absolutely love it and recommend to everyone!
1491437305
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRNHZLNDBBRRAB!2m1!1s0x0:0x1b13293dbf0c3306!3m1!1s2@1:CIHM0ogKEICAgIDQ4vK40AE%7CCgsI-Y2WxwUQgMSqIg%7C?hl=en-US
Danny Ong
google
https://www.google.com/maps/place/?q=place_id:ChIJc61Vb55-hYARBjMMvz0pExs
Hi Danny, Can you please reach out to us via [email protected] to share one of your order numbers or the name used with your account? We so appreciate that you placed orders with us and I'd love a chance to look at your artwork and correct it for you. I will be glad to review any past correspondence and ensure that everyone on my team has appropriately understood your requests. Sincerely, Simone -- Customer Experience Manager for Packlane
1496278304
2
I purchased two orders, and packlane messed up on both orders. First order was not only brushed off, they subsequently made a mistake on the second order where the two folds of the boxes come together misaligned and that particular side is pretty much useless for photos. Apparently, attention to detail isn't their concern. :(
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