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Marwatravel
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73 reviews
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Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXM2FfZVpREAE!2m1!1s0x0:0xf6104e3087552a2!3m1!1s2@1:CIHM0ogKEICAgICW3a_eZQ%7CCgwI8ZuJkQYQuKf17QE%7C?hl=en-US
Ragae Zaki
google
https://www.google.com/maps/place/?q=place_id:ChIJgz0Ij0fCQIYRolJ1COMEYQ8
Hello Ragae, You had contacted our Agency Monday, 02/28/22 to make a booking for you and your family to Cario, Egypt with a stop over in London on British Airways. We explained to you the reservation will only stay for 3 days, and you will need to make the full payment for your tickets by Thursday 03/03/22. You then contacted us on Friday, 3/04/22 to make the payment disregarding the information we had given you. You said you were unable to make the payment because you were sick. We completely understand that there are inevitable circumstances that occur, so we would have had no problem at all to help you reinstate the booking & solve your very small issue. You then became very aggressive, and disrespectful while talking to our agent. Our agency does not stand for that kind of behavior at all. You also mentioned that you lost $1600 because of this incident, but we had checked the new fare and it was $75 more, so it would be about $300 for you and your family. Best regards, Management
1655838732
1
Worst customer service ever If I can give the booking guy zero I would not hesitate I lost $1600 bec. If him Unprofessional at all
1652740203
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Samer Shaheen
google
https://www.google.com/maps/place/?q=place_id:ChIJgz0Ij0fCQIYRolJ1COMEYQ8
1
Wael is a rude and a disrespectful person
1643330350
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtdHZ1NkdnEAE!2m1!1s0x0:0xf6104e3087552a2!3m1!1s2@1:CIHM0ogKEICAgIDmtvu6Gg%7CCgwIrvbMjwYQyLbs9AI%7C?hl=en-US
Jesse Hewitt
google
https://www.google.com/maps/place/?q=place_id:ChIJgz0Ij0fCQIYRolJ1COMEYQ8
5
Thank you ,they were very helpful and good prices.......
1575661301
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNNbS1pSEF3EAE!2m1!1s0x0:0xf6104e3087552a2!3m1!1s2@1:CIHM0ogKEICAgICMm-iHAw%7CCgsI9d2q7wUQiJSaMQ%7C?hl=en-US
Saima Hasnain
google
https://www.google.com/maps/place/?q=place_id:ChIJgz0Ij0fCQIYRolJ1COMEYQ8
5
You can't go wrong here! Mr. Ali is a great Umrah/Hajj travel agent. We traveled for Umrah with our 3 kids. It was an amazing experience! The hotels were 5 star and conveniently located near Haram. What a relief to have transportation arranged to and from airport, for mazaraat and from Medina to Mecca in a big private car. I highly recommend Marwa travel for your next Umrah/Hajj trip.
1572371183
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwa3ZHTTJBRRAB!2m1!1s0x0:0xf6104e3087552a2!3m1!1s2@1:CIHM0ogKEICAgID0kvGM2AE%7CCgwI7_Xh7QUQ-OvIqAE%7C?hl=en-US
Dondon K
google
https://www.google.com/maps/place/?q=place_id:ChIJgz0Ij0fCQIYRolJ1COMEYQ8
1
Rude as hell and don't know how to speak with respect with customers. I do not recommend dealing with them.
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