Hello Mrs. Wagoner, Your review concerning your shopping experience with us is greatly appreciated! We constantly strive to provide a positive, helpful experience! Our store policy as to checking ID is that if the transaction is paid for with a check or credit card, we ask for identification from everyone unless we personally know you-and even then sometimes we still need a driver's license number and possibly phone number. That is to insure safety for you and also us! We do not ever share your personal info with any other companies! If you do wish to receive emails from us, we are happy to have you share your email address with us and we also have a Facebook account. We apologize for any uncomfortable feelings and hope that you will please give us a second chance! Please take care and have a wonderful Holiday Season! Kipling Shoe Co.
1605803238
2
My husband went to buy work boots today.I got the vibe that they thought we were thiefs. Asking for our ID when we checked out but not asking for the couple in front of us. We are young, but that doesn't mean we can't afford to buy a pair of boots and honestly i just thought I had that vibe but as soon as we got in the car my husband told me he felt the same and if I would of known that we would of walked out of there instead of buying anything. We usually go places closer to where we live but he wanted to go here this time. Almost an hour away to be treated like we were going to steal from them the whole time.. We spent $300 and was treated like a thief the whole time. I understand some people are thieves but if you treat all customers like that, especially new customers you make people feel uncomfortable and for that we probably won't be back unfortunately.
Nice selection and the staff was friendly enough. I kinda got the car salesman feeling. Checked in too much. Kept telling me they "will be right over here when you need me" and not move far enough away.
I've been purchasing work boots here since 2018 and I've yet to be disappointed by there selection and service. Nice to find a shop that cares about your selection.
Kipling is not just a shoe store it's an experience. This area used to have many shoe factories. Though they don't do that for the general public any more they are a specialty shoe store. It's an odd mix. They are BIG on work shoes and boots for men and women! They have shoes that are size 15 and smaller and maybe larger. They have one back section where all the Amish and Menonites buy their shoes. Did you know such a place existed? They sell Minnetonka moccasins and other unusual footwear. They have lots of running and athletic shoes. What they don't have is dress shoes, particularly for women. Prices are modest. I where size 15 and probably have almost a dozen options. And these are good shoes like Clark's, Nun Bush, etc.
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