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Parr
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Parr reviews
Information about Parr
3,99
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDM003Z1RBEAE!2m1!1s0x0:0x8fa7113f7014a582!3m1!1s2@1:CIHM0ogKEICAgICC3M7gTA%7CCgsIx53g-QUQkNyrew%7C?hl=en-US
Blaine Schenck
google
https://www.google.com/maps/place/?q=place_id:ChIJRSETAZUFlVQRgqUUcD8Rp48
1
Ordered 2x6x12 they delivered 16 foot instead 12. Wayne's coating on all. Pressure treated were warped. Sent 30 lbs I ordered 3 lbs. Difference of $103 dollars for nails. Took 45min to convince them that their driver took wrong nails back with him for credit.
1627071517
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhLUsyRm1nRRAB!2m1!1s0x0:0x8fa7113f7014a582!3m1!1s2@1:CIHM0ogKEICAgICa-K2FmgE%7CCgsIncjshwYQ0JWvQw%7C?hl=en-US
Dirk Biddington
google
https://www.google.com/maps/place/?q=place_id:ChIJRSETAZUFlVQRgqUUcD8Rp48
1
I was very disappointed in my last experience with Parr Lumber Hillsboro. I purchased $6,800 worth of Timber Tech decking which included a railing package. I was told by Robert the "deck expert" , that the materials would be delivered the following week. As stated, I got a call from the delivery person and he dropped off a pallet of decking. Two days later when I opened the delivery I noticed that I was missing all of the railing was missing. I did not receive a call from Robert letting me know that my product was back ordered. Only when I left a message, did I receive a call back indicating that the product was indeed back ordered, but would be delivered the following week. Well, the week came and went and still no railing or contact from Parr. I tried calling and left several messages without a return call. ( These guys never return any calls.) I had to drive to Parr no less than 5 times to find any information. On three occasions, I was told the back order would be in the following week. SEVEN weeks later, still no railing. I went to Parr once again to cancel the back order, return some posts that were useless without the railing. Getting a return slip was not a problem, but actually getting the money back was another. The young man at the counter told me that a manager would call me the next day to get my card number to return my money. To make a long story short, two weeks and three calls later, I still don't have my money back. What I learned was that Parr is very helpful, until you pay your bill. After that, it's buyer be ware, and be prepared to wait. I realize with Covid, manufacturing and transportation has been slowed greatly, but that's no excuse not to have good customer service and communication with your customer. The $6800 may not be a lot of money for Parr, but it was a big stretch for my family. As a side note, I went to Conrad Lumber in Sherwood and they delivered my order within a week from the same manufacture Parr will no longer be on the top of my list when looking for construction products
1626284158
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxOWVHWWhBRRAB!2m1!1s0x0:0x8fa7113f7014a582!3m1!1s2@1:CIHM0ogKEICAgIDq9eGYhAE%7CCgsI_sC8hwYQsPfgTg%7C?hl=en-US
Pamela Sorensen
google
https://www.google.com/maps/place/?q=place_id:ChIJRSETAZUFlVQRgqUUcD8Rp48
5
We called ahead and ordered our boards. When we arrived they were very helpful with choosing and loading every board. Of course my husband helped too.
1537641233
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRdnFlMm5BRRAB!2m1!1s0x0:0x8fa7113f7014a582!3m1!1s2@1:CIHM0ogKEICAgICQvqe2nAE%7CCgsIkZaa3QUQwPvQJA%7C?hl=en-US
JB “Old Man” Karls
google
https://www.google.com/maps/place/?q=place_id:ChIJRSETAZUFlVQRgqUUcD8Rp48
5
Got some decent facia and the service was excellent
1532211704
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnamIyUkpREAE!2m1!1s0x0:0x8fa7113f7014a582!3m1!1s2@1:CIHM0ogKEICAgICgjb2RJQ%7CCgwI-OPO2gUQwKqK6wE%7C?hl=en-US
Wayne Boaz
google
https://www.google.com/maps/place/?q=place_id:ChIJRSETAZUFlVQRgqUUcD8Rp48
Hello Wayne, I am sorry if you had a bad experience with us. Good customer service is important to us and it sounds like we did not do a good job. Our cabinets, windows and doors showroom is located in Aloha. Our Hillsboro location only has a windows display. I will forward your review to the store manager and he will talk to his staff about your experience. Once again, I am very sorry about your experience with us. Thank you for your feedback.
1532356287
1
No showrooms and no one offering to help.
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