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Usehatchapp
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Usehatchapp reviews
Information about Usehatchapp
4,55
73 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyMnZlMWtnRRAB!2m1!1s0x0:0x41080a09ce078c2f!3m1!1s2@1:CIHM0ogKEICAgIC22ve1kgE%7CCgwIlIz2kgYQ0IDo1gI%7C?hl=en-US
Brian Curran
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yDA0B8RsYkRL4wHzgkKCEE
Hello Brian, We're sorry to hear you've had such a negative experience. We've been working hard to expand our onboarding and customer support features for our customers. We would love another chance to help streamline communication in the way you need. If you would like, please email [email protected]. We are keeping an eye out for your name in our inbox!
1653595796
1
Hatch promised us to send messaging to our clients that would streamline communication to our clients. Specific messaging for all stages of client interaction. But what we got were mixed up messaging that worsened our relationships with clients. Hatch could be great, but execution was poor. We eventually got frustrated and stopped using. We asked to cancel the 12 month contract and for a partial refund. What we got was pause in contract that they restarted. When we asked for a reasonable refund (10 months payments) they say they can't and offered 2 months, but never did the refund.
1653511236
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQybTdQX3lBRRAB!2m1!1s0x0:0x41080a09ce078c2f!3m1!1s2@1:CIHM0ogKEICAgID2m7P_yAE%7CCgwIxKi6lAYQkMugwwI%7C?hl=en-US
Carrie Mack
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yDA0B8RsYkRL4wHzgkKCEE
1
Not only is this service completely ineffective they will not allow you to cancel services at anytime. I tried for months to cancel and they kept charging me $700 a month no matter what I did. I even contacted Sean Coughlin (the Director of Sales) and they made me schedule a teleconference to explain why I wanted to cancel and then still refused and still kept charging me even though I never used their services. This went on since December with no one willing to help. Do not do it plus the service is not worth it.
1529326485
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURndE12NFJ3EAE!2m1!1s0x0:0x41080a09ce078c2f!3m1!1s2@1:CIHM0ogKEICAgIDgtMv4Rw%7CCgsIldee2QUQgO6UeA%7C?hl=en-US
Daniel McNally
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yDA0B8RsYkRL4wHzgkKCEE
5
I had a great experience!
1518447937
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRMjVIelBnEAE!2m1!1s0x0:0x41080a09ce078c2f!3m1!1s2@1:CIHM0ogKEICAgICQ25HzPg%7CCgwIwdqG1AUQwK2UjgM%7C?hl=en-US
Roger Hekstra
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yDA0B8RsYkRL4wHzgkKCEE
5
I have several varieties of Pella windows, Impervia, 350 series, Proline, Architect and Designer. They really enhance my home.
1646286022
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXNWJtbEZREAE!2m1!1s0x0:0x41080a09ce078c2f!3m1!1s2@1:CIHM0ogKEICAgICW5bmlFQ%7CCgwIxqmBkQYQyNaEpAI%7C?hl=en-US
Dustin Eatman
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yDA0B8RsYkRL4wHzgkKCEE
Hello Dustin, We are sorry to hear we haven't met your expectations. If you would like to reach back out, please contact [email protected]. We have given our customer support team your name and told them to look out for you and apprised them of your situation. They would love some more detail and have a chance to work towards a solution with you.
1653596119
1
DO NOT DO BUSINESS WITH HATCH!!! I was lied to by their salesperson, but didnt find out until after I signed a contract. Rather than doing the right thing and letting me out, they are still forcing me to pay the remainder of my 1 year term.
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