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Rivaspoolsdesign
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Rivaspoolsdesign reviews
Information about Rivaspoolsdesign
3,25
16 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlMHRQYTBBRRAB!2m1!1s0x0:0xa45301edb7102456!3m1!1s2@1:CIHM0ogKEICAgIDe0tPa0AE%7CCgwI3Pn7mQYQuLKHywE%7C?hl=en-US
Mariama Diop
google
https://www.google.com/maps/place/?q=place_id:ChIJ8av45prRQIYRViQQt-0BU6Q
1
We have contacted RIVAS pool design back in December 2021 to start a pool/spa/outdoor kitchen construction after seeing their work at a neighbor's house. When we talked to Andres, he was very responsive and got back with us with the quote, timeline and all details we wanted to know about building a pool. In January 2022, we agreed on the bid and signed the contract. In the first week of February 2022, he dig the pool and did not do Gunite until end of March with a lot of rescheduling. Since then, the process has been very slow and the lack of professionalism and the last time they came to do some work at the house was August 31st,2022 at 3:23pm this was to bring a pump and pump out the water in the pool after several rainy days. At this point, we are considering he abandon the project after several emails, calls and text messages ignored/unanswered, we are stuck with a dysfunctional backyard for the past 10months with no update, communication. It is at this point unhealthy to even sit in the backyard because of remaining water in the pool that brings out mosquitoes which can lead to many health issues especially when you have kids. As I am writing this note, I just called Andres 6 times and Karina his sister 4 times with no responses and I have also texted him. I am hoping to have a response from them as soon as possible or a confirmation from them that they are abandoning the project. Communication that's all we need from him, we already lost a lot of time and money. It is frustrating and I would not recommend them because I have anxiety looking at my backyard. I have pictures and proof of all of this, in case anyone need supporting documentation.
1655957210
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPci1DMjVnRRAB!2m1!1s0x0:0xa45301edb7102456!3m1!1s2@1:CIHM0ogKEICAgICOr-C25gE%7CCgwI2s3PlQYQwPPtrgM%7C?hl=en-US
Rae's Lighting Up Her Darkness
google
https://www.google.com/maps/place/?q=place_id:ChIJ8av45prRQIYRViQQt-0BU6Q
1
Although the reviews may say they are happy with the work, what they don't know is that Andres does not pay his workers. Work was done on an outdoor kitchen, completed and when it was time to get paid, he all of a sudden went MIA. By the time he was able to be reached, it was two weeks later, he paid a third of what was owed, and said he would pay the other part the week after and didn't and went MIA again . So two families who were depending on this income from this job, lost out on thousands of dollars that he pocketed! I've done my research on him before I decided to leave my review and apparently he goes MIA with a pocket full of money pretty often. Not only from his workers but from his customers that have tried calling him to fix things (probably because he is using products that are absolutely not okay to use when getting a pool built) Why do business with a man who doesn't pay his workers? Check him out on BBB. He also has several profiles for his company because he had to create new ones due to the negative reviews. Do what's right. Find another company!
1527004835
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURncTVENlJ3EAE!2m1!1s0x0:0xa45301edb7102456!3m1!1s2@1:CIHM0ogKEICAgIDgq5D6Rw%7CCgwIo_2Q2AUQwLjYhwI%7C?hl=en-US
Faraz Khan Trainer
google
https://www.google.com/maps/place/?q=place_id:ChIJ8av45prRQIYRViQQt-0BU6Q
5
Hi Everyone, I usually do not write reviews but in this situation Rivas pool deserves a review. Let me begin with saying that if there was a 10 star i would give 10 star to Rivas Pool company. Before I started my journey towards getting a pool built, i went through a very rigorous process of interviewing 10 pool companies. Some were good and some were not so good. After meeting with Andres he came back in 2 weeks with a perfect custom design. He understood exactly what I was looking for. Me and my wife are extremely happy we went with Rivas pool company. The main reason I went with Rivas was Andres communication skills, he is very prompt in getting back to you, talks very respectfully, he gives you a very detail schedule, never gets upset with anything and he has a great calming quality about him. At first I thought he was full of stuff when he said he will have my pool ready in 4 weeks. And boy he was on the money! Need less to say we got lucky with weather conditions. Usually with pools you see about 6 to 8 weeks due to rain etc. But his people showed up on time did a great job. The first 3 days his contractors did the most amazing thing, 1. Dug the ground 2. Got the re-bar done. 3. The Gunite was done by the 3rd day! Andres/ Rivas pool company, Thank you for such a amazing pool in our backyard, we will have great memories with kids and family for years to come. I highly recommend RIVAS POOL !!!
1555358053
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZMmJ5UUZREAE!2m1!1s0x0:0xa45301edb7102456!3m1!1s2@1:CIHM0ogKEICAgICY2byQFQ%7CCgwI5cLT5QUQkIuigQM%7C?hl=en-US
Sara D'Ambrosio
google
https://www.google.com/maps/place/?q=place_id:ChIJ8av45prRQIYRViQQt-0BU6Q
5
Our backyard looks Amazing!!! Andre was very easy to work with. Thank u for the great job and for transforming our backyard into a paradise
1655955093
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPejgtQUV3EAE!2m1!1s0x0:0xa45301edb7102456!3m1!1s2@1:CIHM0ogKEICAgICOz8-AEw%7CCgwIlb3PlQYQgIuHrgI%7C?hl=en-US
Jorge Zepeda
google
https://www.google.com/maps/place/?q=place_id:ChIJ8av45prRQIYRViQQt-0BU6Q
1
This company ran by Andres. Does not pay there workers and slaves them to nothingnot a good company. Never used the proper product needed for a pool it out door kit when so it always fail I do not recommend this company to say the least ist uglu
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