Bestmbl reviews

1563939923

Yoav Ilan

google

1

Horrible, tech never called back and never show up, I don't recommend working with this company

1625608826

jordan tafoya

google

Thank you again for your feedback.. If you need to reach out about anything please don't hesitate! We're always here supporting, recommending and servicing clients with clarity and understanding. It's unfortunate that you don't realize how Mobile/After Hours Services work. We aren't an ambulance, we are a mobile based service based on appointment and inevitably dictated by the availability of parts/speciality involved. Also to share mere details, your issue is still correlating to your core problem. That's called diagnosing its okay, if you need assistance just reach back out. We hold no hard feelings for the uncommon or unintended ignorance Again we are proud to service you now and even again as our process for proficiency will never be changed nor compromised!

1625621518

1

Best Mobile. Disappointed I didnt dive deeper into the legitimacy of this company before committing to them. My experience with them started with a $185 diagnostic charge. I called them at 4pm and they arrived at 10pm. The technician Carlton arrived in a slug bug (Not what I expect from a premium auto mechanic) looked at my 2006 Isuzu and in a matter of one minute diagnosed my truck wouldnt start because a defective ignition switch. I questioned how fast he diagnosed it and he said the sound my truck was making led him to believe it was the ignition switch. He let me know that the next day they can make the repair. 8am the following morning I got a call from a technician stating he was grabbing the part and would arrive at 8:30am. 10am came around and I received another call from the same technician that he had trouble finding the part, he now had the part and was on the way. 11:30am came around and I called to see why was going on. They acted as if I was crazy and stated that they never said they were on the way and that my appointment was for 5:30pm. Completely wasted my day waiting for them to play games with me. I made sure I was back home by 5:30pm just to have my technician Carlton again arrive at 10pm. Carlton again showed up in his slug bug. A hand full of tools and no light. I had to loan him a light and help him as it appeared he had no clue how to remove the dash. At this point Im completely fed up with this company but I had paid them $557 for my ignition switch and $185 for my diagnostic. After he completed the repair the truck still made the same noise that led him to believe it was the ignition switch. He went under the hood, did something and now the truck started. I asked him what he did to make the truck start, his response banged on a couple of relays. I asked him to show me proof of some sort of test to show me that the ignition switch was the problem and that it was now fixed. His response the truck starting is the only test you need. What a joke of a technician. The next day of course my truck wouldnt start, when I reached out to Jen the supposed manager about where my situation was she responded with another $557 quote for a starter and said her technician made the mistake of not diagnosing the started and the ignition switch. They broke my dash, took advantage of me, wont own up to their misdiagnoses and now refuse to give me my money back. This company is a sorry excuse for a mechanic. As I now dig into their reviews I see people claiming they never left them the great reviews they advertise, people expressing the same frustrations as I have. This company is a bunch of Con Man.

1565008378

Mick Laid

google

5

I would give them 6 stars if possible, their team is great and solid! They inform you of the issue, and even show you whats wrong. This is a top notch company and I wouldnt advise any garage over this place.

1571960598

Haley Kindel

google

5

Great service! Thank you for being patient with our crazy requests. You fulfilled them all! Thank You! Will be using again!!

1648069786

Oasis Towing

google

1

If I could give zero stars I would. He came several times to do work on our trucks. And every time he touched our trucks they came back with more issues. He is a scammer. Dont do business with this guy. He also charged us for hours he wasnt there. We monitored with our security cameras and he arrived late or left early and still billed 2-3 hours more than he actually worked.