Rank #1 on Google Maps and be the Local Leader
Collect Customer Reviews on Google
Polish
Swiss
Londonsquare
Profile not verified
Londonsquare reviews
Information about Londonsquare
4,17
100 reviews
The opinions come from external websites
Last update: 11.10.2022
Is this your company profile?
- Updating reviews
- Verified profile
- Sorting options
- Displaying products
- Advertising banner
How do companies benefit from their catalog?
See example1532514904
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnM29xRFVnEAE!2m1!1s0x0:0x58270cd7b1354b86!3m1!1s2@1:CIHM0ogKEICAgICg3oqDUg%7CCgsI2KTh2gUQgIaCUg%7C?hl=en-US
S C
google
https://www.google.com/maps/place/?q=place_id:ChIJdQ54X0hsdkgRhks1sdcMJ1g
Dear SC, Thank you for taking the time to leave a review. I am very sorry that the maintenance of the development has not been acceptable, and I hope that this reply will show how we will resolve the issues that you have raised. We are aware that sometimes the lift repairs have sometimes taken longer than expected or have not dealt with underlying issues causing the faults. As a result of this we have had meetings with Otis Lifts to discuss their performance and identify how this can be improved. We have also been informed that some of the breakdowns have been caused by heavy furniture being transported in lifts, so we have asked that residents do not transport heavy items in the lifts. We have taken feedback about the cleaning of the site onboard, and we have increased the number of site inspections that we will be undertaking. These will now be happening on a monthly basis, rather than an eight-week basis. We have also asked that Trinity install notice boards in the common areas, so that quality control can be recorded where residents can see it. In order to address concerns raised about the car parking, we are introducing a permit system. The permits have been distributed, and the parking enforcement will begin on 1st September. After this, all vehicles parked in bays not linked to their permit, or without a permit at all, will receive a parking fine. Additionally, at London Square we have a Residents Management Company for each of our developments, of which all residents are stakeholders, to ensure that people have power not only throughout the purchasing process, but also once they move into the property. We then appoint an agent, in this case Trinity, to run the management company on behalf of the residents or until such a time as they feel the need to change them. Trinity have not performed well in this case, and we are more than happy to help residents to find best solution to this, and I hope that our efforts over the past week reflect this. I understand that Trinity have sent a letter to all residents informing them that they will be holding a residents meeting on 15th August. We are hopeful that all concerns will be addressed during this meeting and that there will be a positive outcome. In the meantime, we will continue doing everything we can to help you and all the other residents.
1534242553
1
Whilst the initial sales team provided great service, the aftercare at Isleworth has been very disappointing. London Square promised a lot more than they are delivering for the aftercare. The service provider contracted for looking after the estate does not meet expectations; lifts and hallways aren't cleaned thoroughly and the estate is generally looking messy - a far cry from the idyllic images we were promised. The storage for bikes and cars are also disappointing, especially the car park which does not seem to be as private as expected - stolen bikes and dirty at times.
1553180454
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvNFBPOFVBEAE!2m1!1s0x0:0x58270cd7b1354b86!3m1!1s2@1:CIHM0ogKEICAgICo4PO8UA%7CCgwIps7O5AUQqPK4mgI%7C?hl=en-US
DP
google
https://www.google.com/maps/place/?q=place_id:ChIJdQ54X0hsdkgRhks1sdcMJ1g
1
Terrible customer service. Change in floor layout without informing buyers. Head of Customer Service ignores your enquiries. Avoid at all costs.
1648850150
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXX1lxRFhREAE!2m1!1s0x0:0x58270cd7b1354b86!3m1!1s2@1:CIHM0ogKEICAgIDW_YqDXQ%7CCgwI5umdkgYQwM7JzAM%7C?hl=en-US
Patrick Hillyer
google
https://www.google.com/maps/place/?q=place_id:ChIJdQ54X0hsdkgRhks1sdcMJ1g
5
The team at Walton on Thames have been excellent. Highly recommend!
1647513412
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXck96N2dRRRAB!2m1!1s0x0:0x58270cd7b1354b86!3m1!1s2@1:CIHM0ogKEICAgIDWrOz7gQE%7CCgwIxJ7MkQYQ4NK4rgI%7C?hl=en-US
Kate Richards
google
https://www.google.com/maps/place/?q=place_id:ChIJdQ54X0hsdkgRhks1sdcMJ1g
5
Excellent service!!! Really great experience!!!
1542291489
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJenFfdkFREAE!2m1!1s0x0:0x58270cd7b1354b86!3m1!1s2@1:CIHM0ogKEICAgICIzq_vAQ%7CCgwIoYC23wUQqpSEpwM%7C?hl=en-US
hey boo
google
https://www.google.com/maps/place/?q=place_id:ChIJdQ54X0hsdkgRhks1sdcMJ1g
1
The maintenance companies you use are useless, we constantly have a broken lift, if this was the case then we would put our buggy in a storage cupboard. The storage cupboard doesn't lock properly anymore so anyone can go inside it and I don't feel my safe storing my buggy in there so anyone can just go in and take it if they wanted to. So I have to carry my buggy up 2 sets of stairs to get to the second floor.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.