I wasn't pleased with the back of my hair as it was not matched up like the sides & I was told they couldn't do anything about it as it has had 5 weeks of re growth since having it done, when it was only nearly 2 weeks if that (I had my receipt to prove!) & this was just ignored. The only reason I couldn't complain sooner was because it was over the Xmas/New year period & was closed / they was not answering the phone! If they'd of fixed the problem I'd of happily returned again & again but certainly not now. 2 stars are because the women who did my hair was pleasent but didn't dye my hair as it should of been done.
In regards to the nail salon part a gift voucher was purchased from the very friendly staff. Dismayed to be told 2 finger cuts were recieved during the application of gel nails, then that the supposed 3 week duration were chipping off in less than a week. A replacement set at another salon returned comments on how poor quality and badly this product was and had been applied. A waste of money unfortunately.
I'm sorry if you feel our services didn't meet your requirements. Ive tried to find you on our booking service but can't seem to find you or see what you was booked in for. If you would like to tell us where you think we can improve as all feedback will be taken on board. Kind regards Emma's Cutting Edge
1629567027
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