After reviewing, I have received a response. See original post below: I worked with Custom Woven Labels a division of Custom Patches Inc. Their labels stained my product. When I wrote to them to ask for advice, they originally seemed concerned and asked for photos. I sent them immediately. It has been over a month and a half now and I written followups asking for a response, but I have not received any response at all. Originally I only wanted advice, but because of their product, I have lost 100s of dollars of merchandise which is a hard hit for a small businesses trying to make a start.
Hi Samuel. We take copyright and intellectual property law very seriously and prefer to err on the side of caution any time we are unsure. If you could point us in the direction of the clause that shows the design in question is free to reproduce, we'd be more than happy to produce these as patches for you!
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Refused to produce small quantity not for sale satirical patch that was a clear exclusion described in u.s. copyright law. Rigid and disappointing.
I've ordered patches multiple times from Custom Patches and every time, they have exceeded my expectations. They're a great conversation starter and a fun incentive at conventions.
Custom Patches created an extremely professional experience starting at the initial contact, as the design artist created my patches and final delivery of the high quality product. I was so impressed by the entire team I reused for a new project. Velcro backing was high quality. Patches look great and most importantly were exactly what I wanted. Thank you and keep up the great work!
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