Hey there Erik, We're sorry to hear you didn't have a great visit the last time you were in. We'd like to get a little more information about your experience and make this right. Please let our Guest Relations team know what happened at www.snoozeeatery.com/contact/, so we can follow up. Our Guest Relations Team is available Monday Sunday from 8AM-5PM MST. We hope to hear from you! Happy Brunching!
1663513872
1
In one word, underwhelming. The food overall was not great, if Im being honest. It took a long time to get the food.. 30 mins from order time. Coffee was burnt and hash browns tasted of old grease. Notes of dish soap were abundant in my tostada rancheros which also had the eggs scrambled instead of over-med.. not the end of the world, but too much bad to not post about. Why didnt we say anything in the restaurant? Not worth it, was in a hurry and just needed to go.. only redeeming virtue was our server Tori who was pleasant. Seemed like the kitchen was understaffed, being as it was a Wednesday morning.. if we would have been told that upon arrival, we would have left. Evidently, if you choose Snooze, you lose
Hey there Leslie, thank you for the feedback! We have shared your comments with the General Manager and the Regional Manager for the Snooze location. We hope to take your next experience from Okay to Amazing!
1659632219
3
Food was fair. If the food was better the almost hour wait would have been worth it.
We love that you enjoyed your breakfast! We're always trying to be better than before, which is why we've created options to remotely join our online waitlist. To view live wait times or add your name to the list, download our app here: https://www.snoozeeatery.com/mobile-app/. We'll see you again soon; happy brunching!
1664917987
5
The food and service was excellent! The pancakes and omelet are amazing!
Wow! Thank you for your fantastic review! We're thrilled that you loved your experience at Snooze and can't wait to see you again. Happy brunching!
1661198881
5
Holy smokes yall need to go to Snooze! Their online wait list worked perfectly, by the time we parked and walked in we were ready to see the host. Was seated immediately and our server Brittany came right over to welcome us. She was so sweet and was ready to recommend drinks and food we should try. The espresso martini blew our minds and was delicious. The food came out quick and was hot. Everything we ordered was large and easily ensured we didnt leave hungry (in fact Im still full more than 5 hours later). Every member of staff we encountered was beyond friendly even though they were swamped. This was our first time at Snooze and Brittany was able to navigate some of my dietary restrictions and offered substitutes to make what I order work for me! The cost was relevant to the atmosphere, drinks, and food offered! Upper scale diner experience all made better by Brittany and the rest of the staff!
Hey there Mathew, thank you for the feedback! We have shared your comments with the General Manager and the Regional Manager for the Snooze location. We hope to take your next experience from Okay to Amazing!
1661100418
3
I tried it twice, first time I was very disappointed. Crab cake Benedict was really not good. I could smell how fishy it was the minute it hit the table. And the hashbrown was a weird potatoes hockey buck that could have used some crisping. Due to how close it was and the sweeter breakfast usually being my go to I wanted to give a shot at the fancy pancakes they had on the menu. I got the flight. 3 cakes, 1 of each variety. I got pineapple upside down, blueberry Danish, and strawberry shortcake. The topping were really good, but the pancakes themselves were not great. Staff was very nice and the restaurant was really nice inaide. Honest review.
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