My husband and his brother and wife who were visiting from Mississippi stopped in at your place yesterday around 4:00pm to purchase a few T-shirts. I noticed there was a pricing sign that read glasses $1. My brother in law purchased 2 T-Shirts while I sent my husband with a $10 bill to purchase 2 pair of glasses. To my surprise they kept the entire $10 for the purchase of the glasses. My husband proceeded to walk back to where the sign was and inquired as to why they charged him the entire $10 amount when the sign read $1 and he was informed it was because he did not purchase any other eclipse gear. I was in the car as we had just came from a family reunion and I was too hot to get out. Needless to say, I will never be back to this place. They neglected to say that you had to purchase some other gear before the price was at the advertised price. My brother in law did make his purchase as he wanted the shirts but I am very disappointed in the transaction and how it was handled. You just lost a good customer/customers due to the way we were charged and treated.
We're sorry to hear this. Please give us a call at 618-687-4077.
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I purchased 2 sweatshirts for a cheer competition. I paid $8.50 for shipping thinking these would be sent to my house. The day of the competition I find out that the shirts were brought there to be picked up. Why would you charge for shipping if you were bringing the shirts??? When I went to get my shirts, I find out that they processed my order incorrectly and they only had one of my shirts. I will not be ordering from this company again. Very poorly managed!
Hi Clint, we'd like the opportunity to speak with you regarding your rating. In an effort to reach out, we checked our systems, but can't seem to locate any account history with us. If you would please give us a call at (618)687-4077 and ask for Kimmee, we can check out how we can help change your opinion. We look forward to hearing from you.
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