Hi. Thanks for your feedback. We apologize for the misunderstanding on your order and your experience... we also apologize that offering to correct the matter was not enough to make you happy.... we hope that the refund that was satisfactory... thank you for giving us the chance and hope that you have an amazing day.
1592666139
1
Very unprofessional, I was blamed for my items being missing and incorrect! I paid in full correct? Well can u at least have my items done correctly, if a mistake happen , fix it without blaming the customer If you have a misunderstanding with a customer you CALL them and dont send lengthy nasty text messages to my phone! And she blocked me (which is unprofessional as well)
I ordered 2 custom hoodies and a set of custom candles with poetry printed on them the work was flawless and very professional. I just put in another order because I get so many comments on the candles.
Hello. We found no record of your requests or order profile in our dreamer data base. We pride ourselves in great customer service and are sorry to hear about this! Please feel free to send over the date and time that this occurred so we can be sure to address any issues. Thank you!
1630553847
1
HORRIBLE CUSTOMER SERVICE owner is extremely rude and lack professionalism.. enquirers with her about doing business and was very nasty with her attitude.
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