Really sorry about that Becky we were a bit busy today! Definitely shouldn't have taken anywhere close to an hour I really apologize about that I hope the cake was good and we'll definitely be better next time! We really appreciate your business
1654999346
3
I went to pick up a simple cake that is on the display and all they had to do was put happy birthday and it took and hour to wait for it. Which was ordered over the phone last week.
Thank you so much Senetra we really appreciate your business and we look forward to working with you again and again!
1656762728
5
Every cake that I ever got out of Roeser's Bakery is good I never had any complaints everybody always ask where I get my cakes from and I always send them to the bakery everybody loves the cakes he had a Cubs cake and a graduation cake filled with strawberries both of them it was good it was decorated very very pretty and neat been doing business with them for a long time and will continue to always do business with them
I'm really sorry to hear about this Mirka, if you look at the rest of our reviews you can see that this is very uncommon so I am very disappointed as I'm sure you are as well. I will find out who it was and make sure this does not happen again, we're just here to make people happy and be a part of peoples celebrations so this certainly should not have happened. I hope you will give us another opportunity in the future, have a good weekend!
1655553472
1
Went into the store to ask about birthday cakes only to encounter a very rude worker with an attitude while I asked her questions about the sizes she rolled her eyes at me and was sarcastically answering all my questions like she was annoyed. Worst customer service ever, didnt know her name but she had green eyes and was light skin. I usually shrug off bad service but this was just unnecessary attitude
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