Thanks for bringing this to our attention, Chiara. We're sorry to hear about your experience today, and we would like to look into this issue further. We have passed your feedback on to store leadership so they may address this issue.
1652887804
2
Visited the market cocina counter and while waiting to be served, two member of staff were screaming at each others have you seen the hour? its two oclock, we dont have rice at this time. Not polite and professional in front of clients that are waiting to be served.. and not the best of the experience overall, staff seemed unhappy to work there.
Hi, we're so sorry to hear about your recent visit to our Piccadilly Circus store. We've gone ahead and shared your customer service feedback with our internal team for review. We hope you enjoy the rest of your day.
1653160030
2
Let down by layout and service. The High Street Kensington branch is so much better!
We really appreciate your feedback and we are sorry you were disappointed with your experience. We use feedback like this to improve our store experience, and we will make sure to share your concerns with the appropriate parties. We hope you enjoy the rest of your day.
1648218986
1
I regularly shop here but always find the check out staff to be rather unfriendly. No hello, thanks or goodbye. Maybe I expect too much.
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