Allanna Jacobs, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (281) 897-1660.
1665178244
1
Sold a lemon and given a hard time about fixing it or replacing it even then refused to honor 3000 warranty that includes rental very poor dealership.
L Cooper, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (281) 890-5656 so we can work towards a resolution. We look forward to hearing from you.
1659989910
1
8-24-22 Update - I just found out they ran my credit w/o my permission. I had a check from my Credit Union so why would I ask for financing through them??? Just terrible experience. I have reached out to the Attorney General's office to file a complaint about all of this. I wish my experience was better, but truth is their salesman John DeJesus took my check from my credit union to "show" the finance guy Mirenardo & didn't bring it back. Merinardo filled out the check for the wrong amount, less than what what they wanted to get for the Titan & then after 2 weeks told me that I owed them more money & would not issues the title. My credit union allowed me to cancel the deal thankfully.
Had a good experience here! I recommend getting a vehicle there. They're friendly & will go all the way to see you drive off with a smile! Mr. Kenny is awesome. He treated us kindly & made sure we were happy. Go see Baker Nissan! They will get the job done!
Hi Crystal Santibanez, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 890-5656 to discuss this further.
1663347728
1
Ms. McCullon was one of the rudest employees at Nissan I've ever encountered. She treated me with disrespect and as if I was stupid. Later I overheard her say a $300 bill is her whole paycheck. Probably because you're awful at her job. Don't be in customer service if you're not good at it.
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