Kim, I'm truly sorry that our return policy wasn't clear upon your initial purchase and that you did not see the signs posted at each register when you checked out. I believe that our return policy is no different than most other retailers - that holiday merchandise cannot be returned after the holiday has passed. I also don't believe our policy is dishonest or shady as the signs were posted before we stocked our shelves with seasonal merchandise. While I understand your frustrations, please know we'll always be here to lend a hand in the future. -Dene'
1641493800
1
Be aware of this store return policy. Theyre always making it difficult to return items here. My husband told me and today I experienced it myself. Bought 4 Christmas garlands for my stairway and I just need 2. So I came to return the others. They said its final sale because of holiday items. Also have to return by December 19th. Well, if I have known and see an obvious sign they put next to the items, I wouldnt buy 4 of them thinking I could return it. Or at least, when I checked out, someone should have at least told me about the policy and the limited date of return etc . So now I cant do anything, not even store credit. Thats it. Never ever come back. Bad bad return policy and very shady not honesty at all. I would Rather go to Home Depot or Michael next time.
We appreciate your feedback and review, Desiree. Just let us know if you need anything in the future. Hopefully, we can earn all five stars from you soon. -Dene'
It's excellent to hear that you can find what you need to find here, Angelina -- we're always here to help out. Thanks for leaving this review, and we hope to see you again soon. -Dene'
1569443645
5
Small. But I find so much there. Service is very helpful without being pushy
I'm sorry about the smell Andy - unfortuantely it kind of comes with the territory - especially in lawn and garden. We appreciate you letting us know how your experience was here, and hopefully, we can show you an even more impressive experience here in the future. -Dene'
1658964944
3
Smells like toxic chemicals but the employees are very helpful and it's nice to see how friendly they are with each other.
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