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Rock County Honda
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Rock County Honda reviews
Information about Rock County Honda
4,70
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHOGVxTW5nRRAB!2m1!1s0x0:0xbfb08407f438b625!3m1!1s2@1:CIHM0ogKEICAgICG8eqMngE%7CCgwI55OBjAYQ2Orm6wI%7C?hl=en-US
Kristy Clemons
google
https://www.google.com/maps/place/?q=place_id:ChIJ1YGcpYMaBogRJbY49AeEsL8
Hi Kristy, We regret to hear this. We will be discussing this situation with the service advisor who took your call. We are very sorry that you had to deal with this situation, and apologize for not meeting the Rock County Honda standards. Thank you for letting us make it up to you. If you have any questions or concerns, don't hesitate to call us at 608-413-3993 and ask for Steve our Service Manager. Again, we apologize for the issue.
1635966811
1
They rotated the tires and did not tighten the lug nuts on one tire. The wheel fell off the car. I called and the guy kept saying ok, ok. No apology. Other than this I have had good experiences with them before.
1635112552
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHa29YRXNBRRAB!2m1!1s0x0:0xbfb08407f438b625!3m1!1s2@1:CIHM0ogKEICAgICGkoXEsAE%7CCgwI6KzXiwYQqNWgwQI%7C?hl=en-US
Alec Mesa
google
https://www.google.com/maps/place/?q=place_id:ChIJ1YGcpYMaBogRJbY49AeEsL8
Hi Alec, We are sorry to hear that you weren't satisfied with your visit. I looked into the file and saw that the reason for your cruise control problem was most likely caused by the placement of your dashcam and IPASS near the cruise control. Some electronics can cause interference in others. Again, we apologize for the confusion, and are always here if you have any questions.
1635189949
1
Wasn't satisfied. Bought my 2022 Civic to this dealership to have a cruise control problem looked at. Over the phone I was told I needed to pay $145 diagnostic fee, WHAT? Asked to speak to a manager and was told "I have just been informed that you don't have to pay the fee". Bought the car in and was told that they could not find anything wrong. Was told to remove my aftermarket electronics (dashcam and IPASS) as they are likely to blame for the issue. I was very disappointed as this problem has been happening to me since before my electronics were installed, and I have also heard that many others are having the same issue who don't even have any aftermarket electronics. To this day my brand new car still is not fixed. I guess I wouldn't want a vehicle that I can't install a dash cam or IPASS into because it cripples the electronics.
1641442360
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtN1pLaVVnEAE!2m1!1s0x0:0xbfb08407f438b625!3m1!1s2@1:CIHM0ogKEICAgICm7ZKiUg%7CCgwIuNjZjgYQoJ6PgAM%7C?hl=en-US
Nicole Kober
google
https://www.google.com/maps/place/?q=place_id:ChIJ1YGcpYMaBogRJbY49AeEsL8
Thanks for your praise and kind comments about our team, Nicole. Take care and have a wonderful day!
1641575955
5
Great service! Honest and fair price.
1631657718
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2NTRIWXlnRRAB!2m1!1s0x0:0xbfb08407f438b625!3m1!1s2@1:CIHM0ogKEICAgIC654HYygE%7CCgwI9r2EigYQ2OWp9QE%7C?hl=en-US
Greg Wallace
google
https://www.google.com/maps/place/?q=place_id:ChIJ1YGcpYMaBogRJbY49AeEsL8
Hi Greg, The pleasure is all ours. At Rock County Honda, we believe the best way to run a business is with honesty. We will never pressure you to buy something that you don't need or want. So glad we can keep working with you. :)
1631904294
5
Leif and Blair are some of the best service advisors I have ever had the pleasure of doing business with. Always cheerful and polite. I have never felt they were suggesting work or services that did not need to be performed. I've had that unpleasant experience at other dealerships and really appreciate their honesty. The first new vehicle I ever purchased from Rock County Honda was from Burnie B. back in 2008. I have purchased four more since then and I have continued to have all of them maintained by Rock County Honda. I would rate the purchase and ownership experience working with them as excellent. I have also used their body shop and was very satisfied with the quality of work. I don't write many reviews, but they really deserve it. Best wishes for continued success.
1631647023
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2cDRPeXFnRRAB!2m1!1s0x0:0xbfb08407f438b625!3m1!1s2@1:CIHM0ogKEICAgIC6p4OyqgE%7CCgsIr-qDigYQoIG1RQ%7C?hl=en-US
Jamie Rea
google
https://www.google.com/maps/place/?q=place_id:ChIJ1YGcpYMaBogRJbY49AeEsL8
Hi Jamie Rea, Happy to hear that your most recent visit was good. At Rock County Honda, we strive to make every visit amazing. Thanks for the review. :)
1632165207
3
Visit this time was good. Employee actually knew our parts needed were parts that existed.
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