Interstateautopensacola reviews

1517528143

Trap Larson (ArduousGamer)

google

1

I went there today to look at a vehicle with intentions of purchasing. When I looked under the hood I noticed there was oil on the lower half of the engine and there was bolts missing from the head. After further inspection I noticed there was oil and water coming from the exhaust pipe. After informing the lady she simply said I dont believe you and I left. I honestly wouldnt buy from this place.

1399261778

Renee Heitman

google

1

Terrible! This place lies and lies, and scams and scams! I bought a car in March from them after being in a wreck and have never dealt with more of a headache in all of my life with a car! It was advertised as WELL-MAINTAINED, in person, on their website, the flier on the car, and the numerous craigslist postings they had for the car. However, it has been anything but. Were it not for me having a mechanic in the family, I fear I would be nearly up to $3000 in repairs. While an as-is sale is an as-is sale, one would expect after dropping $7k-$8k on a car that it would actually run! Not at Interstate Autosales! When faced with a major PCM fail I was rudely told off by the owner, Renita, who is a very condescending individual. I had the car not even five days before I had issues, and I thought these issues may be minor bugs, as they had initially seemed to be. Basically bad sensors, it happens, and the issue the car was having ( idling at much higher RPM's than it should, around 2000rpm's, to be specific and slamming into gear ) seemed to match, only it wasn't. It was a bad PCM, which took a week and a half to diagnosed from the five days I had the car. The PCM is a major component of the drive-train( In non-GM cars, it's known as the ECU, or basically the main computer that controls how the engine and transmission communicate), and a $650 repair. Which given what I paid for the car and what it was advertised as being, is ridiculous! Well, Renita wanted to play nice for awhile, stringing me along for two weeks like she was going to get it repaired for me. She said she wanted to stand behind her product, because she said she believes her business should be about that. Well, standing behind her product was taking two weeks of runaround to give me a phone number for some traveling mechanic who would come to my house and repair the car for the tune of $300. Yeah, that doesn't sound shady at all. Nope. So we repaired it ourselves. But that is not all we have repaired. The car has needed a complete and full tune-up. A well-maintained car would not have needed every piece of its maintenance-parts replaced. We have flushed the coolant ( The car's low coolant light came on just a block away from the dealership ), done oil, done brake fluid, transmission fluid, brakes, rotors, spark plugs and cables ( which were the original spark plugs and cables, on a car w/ 95k miles on the clock. Spark plugs should be done every 30k-50k miles. Not 95k miles! ), new back tires, a new battery, a new air filter ( disgusting, it looked liked a squirrel nest in the intake! ), and a bunch of other things. All the vacuum tubing and soft rubber parts on the car were shot. They apparently use a corrosive engine wash on their vehicles which has ate up all the soft parts of the car, which have now all needed to be replaced. I don't know if they willfully sell shoddy cars or are just willfully ignorant. I should not need to explain to the owner what the hell a PCM does for a car, or the means of which to install it. Oh, and the speakers and sound system in the car are on their last legs. Crackling and popping at anything above around a medium volume. I would expect to replace a few of these things on the list. I would expect a few gremlins, but the car is still literally undrive-able. It is not safe, as we're currently having it checked out for LIM gasket failure. That, unfortunately, the mechanic in my family does not want to tangle with. I'm looking at least $1000 to repair that. This dealership preyed upon me and took advantage of my situation. I needed a car and I wanted a car I thought I knew. My previous car was a Pontiac Grand Am with 160k on the odo with no signs of quitting anytime soon, and thought that I could hope for some genuine honesty and trust what looked to be a clean and well-ran dealership to be truthful when they told me the car was well-maintained, and that it wouldn't 'roll-over' on me.

1584029923

joseph beckius

google

5

This is the best place to get your next automobile or motorcycle. I have bought 2 diffrent vehicals form here and will be buying my next 1 here as well. Friendly home town service....

1571423586

Tania Grow

google

5

Friendly staff. Great deal on cars.

1555109483

Douglas Crapps

google

3