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Chatham Parkway Lexus
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Chatham Parkway Lexus reviews
Information about Chatham Parkway Lexus
4,53
100 reviews
The opinions come from external websites
Last update: 12.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2MXZTS29nRRAB!2m1!1s0x0:0x9e87fd6aaad8d1c1!3m1!1s2@1:CIHM0ogKEICAgID61vSKogE%7CCgwI1tPNigYQ2MHUwQE%7C?hl=en-US
Rhett Anderson
google
https://www.google.com/maps/place/?q=place_id:ChIJ7ansFvSf-4gRwdHYqmr9h54
We are very apologetic about your experience and would like an opportunity to make it right. Please don't hesitate to get in touch with our Service Director at (912) 330-6051, so that we could better understand your concerns.
1632925228
3
Service and experience is well below what I have received at Lexus Dealerships in larger markets.
1635945927
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHdWFYemtnRRAB!2m1!1s0x0:0x9e87fd6aaad8d1c1!3m1!1s2@1:CIHM0ogKEICAgICGuaXzkgE%7CCgwIx5uKjAYQ0P2cnAI%7C?hl=en-US
Dezire Massey
google
https://www.google.com/maps/place/?q=place_id:ChIJ7ansFvSf-4gRwdHYqmr9h54
We have reviewed this transaction. If we would have been anywhere remotely close to the payment you wanted, most assuredly we would have made the deal.
1636402399
3
I have attempted to purchase a Lexus twice, from this dealership. It seems they rather deal with people they can win over to pay more than they should then just the person who knows the worth and the amount they are willing to pay. I have a 790 credit score, working on buying my second home in all to say the first time the guy gave me a buyers order, he did not even try to work any deal out, so I went and bought a limited RAV 4 because my lease was up. This time, I wanted the 250uxh hybrid, a lot less of a car, hybrid, different features and they could not get me where I wanted to be. No one is aggressive here and It honestly feels like they judge you base on you trying to make a deal rather than signing for an overly priced car. I am in customer service and have been for 10 years, you guys can just sit on your comfy chairs, making unfair deals with customers, while I buy a Lexis from a store who wants my business because I am not just a number to them. Thank you !
1621899302
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxaUlMcTlnRRAB!2m1!1s0x0:0x9e87fd6aaad8d1c1!3m1!1s2@1:CIHM0ogKEICAgICqiILq9gE%7CCgwIpvCwhQYQuNn3yAI%7C?hl=en-US
Melissa McKenzie
google
https://www.google.com/maps/place/?q=place_id:ChIJ7ansFvSf-4gRwdHYqmr9h54
Melissa, thank you for taking the time to leave us a review! We couldn't be happier to hear that Matt took such good care of you here at Chatham Parkway Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!
1621957615
5
Matt Casselbury at Chatham Parkway Lexus went above and beyond to work with me and find me the car I was looking for. He was extremely honest and straightforward, and even took the time to make me a video of a used option that came in to save me some money. I highly recommend Matt to anyone looking for exceptional customer service!
1628537959
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhcTg3M293RRAB!2m1!1s0x0:0x9e87fd6aaad8d1c1!3m1!1s2@1:CIHM0ogKEICAgICaq873owE%7CCgsI54jGiAYQwNjUbA%7C?hl=en-US
Jose Carrillo
google
https://www.google.com/maps/place/?q=place_id:ChIJ7ansFvSf-4gRwdHYqmr9h54
Jose, we are grateful for your review. It means the world to us here at Chatham Parkway Lexus. We hope to see you back next time!
1628538262
5
Awesome parts and service department
1600795080
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDNnNqbldnEAE!2m1!1s0x0:0x9e87fd6aaad8d1c1!3m1!1s2@1:CIHM0ogKEICAgIDC6sjnWg%7CCgwIyOOo-wUQuL3stgE%7C?hl=en-US
E Wilson
google
https://www.google.com/maps/place/?q=place_id:ChIJ7ansFvSf-4gRwdHYqmr9h54
We strive to provide guests with a seamless experience and I sincerely apologize if your oil change took longer than anticipated. I will address this feedback with my team so we can work towards improving our processes moving forward. Thank you, Chatham Parkway Lexus - (912) 330-6051
1600874895
3
Besides keeping you for three hours for an oil change, everything else is good!
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