Hello John. We are sad to hear about your experience applying for a loan. We want to help every customer bank their best. If you could provide us with more information, we would be glad to see if we can be of assistance. Please reach out to 513-932-3221 so that we can better assist you.
1653411687
1
I have been in 1st national bank for 2 years , today i ask for a loan for my first home and Brenda told me they cant help me with a loan because my score is 547 and has to be 660. The house i want worth 38,000$, i got 20,000$ for the downpayment, and i think is more that the half of the value of the property i want to buy. Iam very disappointed with the bank, cant belive they cant help me, iam bringing more than the half of the value of the house. But God is good all the time, HE will open a door in other place.
Hey Mary Kay Junis, I am ecstatic to hear you love 1st National Bank! Our team works really hard to handle any situations immediately and I am so glad that you are happy. If there is anything else we can do to make your banking experience even more amazing please let us know. In the meantime, I will be sure to let our staff know how much you appreciate them! Thanks for your review!
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4
Ive been with this bank for a few years and I really enjoy the kind, knowledgeable staff and their benefits programs. Its not intimidating.. like my last bank. I think its a very comfortable environment to ask questions and walk in when I need to! They were also very helpful and fast acting when my card got lost, I called and they helped me handle the situation before anything could happen to my money.
Thank you for letting us know about what you were experiencing. We are so glad for you allowing us the opportunity to address your concerns and rectify the situation. 1st National Bank is always here to help if you have any other problems or questions in the future.
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DO NOT USE THIS BANK. I would give 0 stars if it were possible. This bank is the least reliable, schemey, and just downright unprofessional bussiness let alone a bank, who you're supposed to trust with your money, Ive ever heard of. Garbage customer service, Garbage policies, and a bare minimum of effort by every emoloyee involved. DO NOT USE THIS BANK. THEY WILL SCREW YOU OVER
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