Brenda, your review troubled us greatly. We sincerely apologize for the incident you've described. Would you please reach out to me at [email protected] to get more details, so that we can address this with the appropriate team members?
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1
We are in our 60's and bought a large VERY heavy chest from this store. The staff set the piece on the sidewalk outside and walked away. We had to load it by ouselves. Very rude in refusing to help an older customer.
I shop all the consignment stores in the valley for my clients no impressed with Avery Lane. The store is cluttered many items are ordered not consigned the gal working said the owner orders most of the items and VERY over priced you could go buy brand new for cheaper. The staff is condescending and plain rude. I was told by fellow designers how bad Avery Lane was I thought I would check it out for my self and form my own opinion and just letting all of my fellow reviewers know it definitely not worth the time going there . You can find great pieces at Copenhagen Furniture, Living Spaces Ladlow's for cheaper and it is new .
Karen, thank you for making the drive to Avery Lane and for taking the time to share your experience. We especially appreciate you offering feedback on our talented team. Please visit us again soon!
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5
I LOVE this place. My friend Deborah who was familiar with AV brought me here. The staff were all very friendly and helpful. I worked with Katie the first day. Saw an awesome painting on my first visit. Just had to have it! Called DeeDee on the phone and she handled the purchase for me. This place is two hours from my house but I will be sure to visit when in town.
Thought I would share my experience in this store this week! Re-decorating ...& in search of a higher end consignment store to sell very high end furniture & decor pieces from my familys collection. These pieces are gorgeous, in style, in excellent condition & very expensive @ time of purchase! We do have all paperwork to prove. I did my research & decided to take an afternoon to visit 3 highly recommended shops in the Scottsdale area. Avery Lane being 1st on the list due to price point requirements! I guess you could say I wanted to check out the vibe of the places. Starting with walking in the door... a lady who obviously worked there couldnt bother to speak or acknowledge I was actually a breathing Human! Not 1 other customer in sight...I was literally the only customer in the joint! I walked around the entire store & was never approached once during my time there. Not as much as a thx for stopping in when I did walk out! Needless to say ... 2 other customers came in separately during my visit & were immediately greeted & asked if they would like some water! 108 degree day in AZ...Just WOW!!! Fun fact...I actually have the resources to BUY anything in YOUR store... but typical RUDE SNOTS-DALE SNOBBY Sales person!!! Guess U assume a certain look are the ONLY $$$ in town!!! U must not have heard the old saying NEVER judge a book by its cover?!! Shame on U...U dont deserve MY business or $$$!!!
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