Thank you for your honest review and please accept our sincere apology for the long wait time. We strive to keep the lines moving in the front of the shop and in the drive through. But, as a Specialty Coffee shop we always strive to handcraft the freshest best tasting coffee possible. Unfortunately, that means when both service areas have long lines it can take a bit longer to fulfill orders. We hope that youll give us another chance to change your mind.
1632257650
1
Poorly ran, line piling up and they had the guy on the register making drinks while 2 ladies that looked like the managers didn't bother to try to take initiative and take over making drinks or over the register, what could've taken 2-3 minutes ended up being a 10-15 minute wait
Wish I could leave no stars. The oreo cheesecake was extra dry. It was crumbling. I almost chocked on it. The frozen cheesecakes at HEB taste better. Thankfully I had a strawberry lemonade green tea that had no strawberry flavor and was unsweetened to wash it down. Had such high expectations only to be disappointed. Should have went to Starbucks.
The coffee is great and the pastries are out of this world! The croissants are crispy and fluffy . The cinnamon rolls gooey and delicious warmed up. The atmosphere is calm and studious. This would be a ideal place to study or meet up with friends to catch up over coffee. When judging a coffee house I always test their coffee black. It was great! I highly recommend going here. It might be a bit busy and packed for seating but worth it!
We are so sorry to hear you did not have a pleasant experience during your last visit. We hear your frustrations and are always striving to do better. Thank you for letting us know about the Wi-Fi issues. We updated our Wi-Fi speed/capacity and were under the impression everything was running correctly. We will have our IT company take a look and see if there is anything we can do on our end. As for bakery items, if you would not mind sharing with us what items you purchased, We will be happy to look into it.
1652821875
3
I don't write reviews often. This used to be a great shop, I would have given it a 4 or 5 star as I loved to work here as I enjoy some delicious food. The quiche was divine, pastries were always good quality, and the wifi was stable. Some people may not have liked getting a wifi code every two hours but the wifi was strong. Now since they've hired a new baker (a guess) the pastries aren't constantly good as before. The open wifi is so unstable. Your computer won't connect because the login page won't pop-up. If you've been using the wifi for awhile, it will kick your computer off and you have to hope the login page will pop open again. It's very frustrating. I know it's not just my laptop either, my friend had the same issues when we were working here. I have a PC and she has a Mac. The quality of this cafe has gone down. The consistency is hit or miss depending on which staff are working at the time. Pastries that aren't the same as before: - Chocolate Peanut Butter Bar - Skinny Blueberry Muffin - Quiche
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.