Hey Shane, thank you for taking the time to leave us a review. We want to sincerely apologize for the experience you had at our office. We appreciate your feedback and hope you'll consider coming back in the future. If you would like to discuss your visit in further detail, please reach out to our team at (415) 553-6166.
1642776017
2
Sorry for the low rating, but when I came here a couple years back, I was told I'm not a good candidate for LASIK because my vision isn't that bad, but today I am post-LASIK. I have better vision than 20/20. At the time I had the eye exam for contacts. I never ended up ordering contacts due to how uncomfortable and unsatisfactory those were for me. Thankfully I inquired again when I accompanied my girlfriend to her eye exam at a good ol' lens-crafters, which is, by the way, less expensive than Through the Hayes.
Collosal waste of time. Spent 15 minutes on the phone filling out forms only to show up and have to fill the same forms out again. Then wait 30 minutes while they figure that they don't support my incredibly common insurance. To be quoted a $160 eye exam. Go to Costco, save yourself the hassle and trouble.
not only do they have GREAT professionalism and an outstanding range of frames, they host trunk shows with nibbles and beverages and have a friendly resident dog
Hello Santiago, Thank you for your feedback. Please know that customer happiness is our top priority and we are upset this has not been your experience. Your review is concerning to us and we would like to know more. If you would like to further discuss, please reach out to our office at (415) 553-6166.
1636992726
1
pretentious and unwelcoming
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