We are 231 Car Sales Inc. In Lebanon Tn. We did not sell you this Vehicle. And There is no Chad that works here. We do not sell Salvage, or Rebuilt Vehicles. For the Exact reason you Described. You are 100% Totally Accurate!!!!! We offer a free Carfax Report on all our Inventory. For Full Disclosure, and Peace of Mind. I think there is a 231 Auto Sales. But not sure of their Location. Please help us by removing the Review from our Google Page. Thank you in Advance L. P. Moore 231 Car Sales Inc Lebanon Tn 615-444-9599
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BUYER BEWARE!!!! Chad at 231 Auto Sales sells vehicles with REBUILT titles without disclosing it to the buyer. Vehicles with REBUILT titles are worth up to 40% LESS than the same car with a CLEAN title. I specifically EXCLUDED rebuilt titled cars from my Craigslist search and the ad for the car came up with no indication it was rebuilt. I would not have even looked at it had I known. Chad told us it had previous minor front end damage and there was no rebuilt sticker on the inside of the door when I test drove it to indicate it had a rebuilt title. We agreed to a price (thinking I was buying a car with a CLEAN title) and AFTER he got my $11,000+ cash in his hand, he had me sign the paperwork (LESSON LEARNED ALWAYS read the contract BEFORE handing over the money). Then literally as we were leaving the lot, he quickly slapped the REBUILT sticker on the inside of the door. We didnt even realize what had happened until we got home. We called Chad IMMEDIATELY to come up with an agreeable solution to make it right (return the car or refund us the difference in value for the REBUILT titled car around $3,000). He did talk to me on the phone, but chose to do nothing to resolve the issue. If you deal with Chad at 231 Auto Sales, make sure you look at the title BEFORE you buy the vehicle and do your research on the purchase price and subtract 40% from the fair market value.
Shawn, we're sorry that you feel that way. We'd never take advantage of a customer or attempt to sell a faulty vehicle. We're always upfront about our cars, and our focus is helping our customers find a vehicle that works for them. We wish you the best moving forward and hope you have a wonderful holiday season. - L.P. M., Owner
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A bunch of crooks that sale bad cars and take advantage of good people. Would not recommend to anyone.
I purchased a 2002 hyundai santa fe from 231 auto sales in Lebanon in February of this year. Granted, the vehicle had high mileage (186,000 or so) so I expected to have some problems and minor repairs needed. This was the firs time I had ever bought a vehicle (and I told that to the dealer). The asking price for this car as $6000 (i learned later that this was WAAY more than kelley blue book value) and the dealer agreed to give me a "great deal" of $4500 cash. It was a little much in my mind because I was originally planning on paying $2500 for something that I then would have to put $2000 into. I told the dealer of my fear of having to put money into it and he assured me that that wouldn't happen with this car. Paper work gets signed and everything's hunky dorey for a week. then the problems start. First week, the radiator goes out, then the spark plugs and ignition coils. once I get those things replaced (after two weeks or so) the car starts having lunging problems, turn out its the crankshaft position sensor. then after I save up enough money to get that fixed, I find out that the motor mounts both front and back need to be replaced as well as the Cadillac converter. overall, this dealership has sold me a lemon, and I believe they were aware of this fact when they sold it to me (it was priced high to trick a newbie into thinking they were getting a good deal). I may have been a sucker, but I will do my best to make sure everyone knows what dishonest crooks work at this place. Car was work $2500 at best and because I knew nothing about cars, they took advantage of me. Also, when I called about the issues, the guy told me to take it to THEIR MECHANIC, of course I would have to pay for the repairs, which means they are just selling lemons to people and charging them to fix them. All in all dishonest and crooked people here. My recommendation, STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN.
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