Samantha, we appreciate your feedback and apologize for your experience with the scholar registration process. At Freedom School Partners transparency is important and we strive to provide positive experiences for parents and scholars alike. We would like to connect with you personally to discuss how we can better improve this process. Please let us know the best point of contact for you or you can reach us at [email protected] and we will respond as soon as possible.
1660680724
1
I wish I could leave a better rating, but the communication from Freedom School Partners is non-existent. I enrolled my child into the summer program, prior to the 2022 school year-end. Paid the enrollment fee and entered all of my childs information to the portal. The only correspondence from them wasn an automated message saying that I would hear back from them regarding his status for enrollment. A few days before the end of the school year I got a message stating that my son had been placed on a wait list for the summer program. I understand that the demand is likely very high and is served on a first come first serve basis, but I enrolled as soon as I got the information and was confident he'd get in. I contacted by phone and via email several times with no answers either way. The enrollment fee was the least of my concerns, but the lack of communication is unaceptable. When the only response you get is an automated message it lacks personal connection and necessary information.
Thank you Velma for your review! We do our best to ensure our scholars have the best opportunities to engage in quality programming and build lasting relationships throughout Freedom School summer.
1660680884
5
Love when it was time for Freedom school I have had grandchildren to go there its the best summer program for kids lots of love also had one of my grand to work with freedom school keep up with the good job
Thank you for your kind words. We do our best to provide a quality program to our community.
1660680689
5
I've had such a great experience working with Freedom School partners. You can tell how much the students are enjoying their time by how engaged they are in the programming. FSP is providing valuable enrichment and life skills in such a warm and welcoming environment!
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