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Propertymanagementscottsdaleaz
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4,83
82 reviews
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Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3MU9QdU1nEAE!2m1!1s0x0:0x71ed07cdc54893e2!3m1!1s2@1:CIHM0ogKEICAgICw1OPuMg%7CCgsIgb-M2QUQgL6xSg%7C?hl=en-US
Kaleb Ivanoff
google
https://www.google.com/maps/place/?q=place_id:ChIJDcLy9NAKK4cR4pNIxc0H7XE
Hi Kaleb, I'm sorry to hear you feel that way. I would be happy to talk with you live over the phone sometime next week 480-945-7755. Have a good weekend! Jon Carlson Kaleb, I havent heard back from you so I thought Id respond to your review. Thank you for the feedback. We wish you and your wife the best. Congratulations on the house and the baby! Regarding the deposit refund and the remarketing of the property, per the lease agreement, which is a legally binding contract that you knowingly entered into, there were a number of areas where you did not fulfill your obligations- cleaning, landscaping and leaving the utilities on in your name to name a few. We scheduled and completed that work in order to get the property both ready for the remarketing of the property and move-in ready for the new tenants. We were able to secure a new tenant, get them moved-in and complete all of the necessary work within about a two or two and a half week time period; thus, saving you 3 months of your rental obligation. The average days on market for a rental is in the metro phoenix area is about 30 days. So that timeframe is way above average. Regarding the carpeting, we have no recollection or record of our promising carpeting replacement. Im sorry if you somehow got or were given that impression. Lastly, we appreciate the feedback on maintenance and repairs. We are always aiming to do better. Again, Im sorry you feel as though we missed the mark. We wish you and your young family the best moving forward. Please feel free to contact me with any additional questions or concerns at 480-945-7755. Thank you! Jon Carlson
1529087249
1
Unfortunately our rental experience with sage wasnt as pleasant as others. We rented a home for only nine months. The refrigerator leaked all over the kitchen, the AC would not cool below 80 in the hottest part of the summer. The pool guy didnt come for about half of the lease, leaving the pool filthy and useless. The maintenance requests were a dead end. We had to leave the lease early as my wife and I are expecting and needed to buy a house. They did allow us to break the lease for a cost as long as new tenants agreed to move in. You wouldnt believe the damage you can do to a house you never spent any time in. They really helped themselves to our massive deposit. We treated the house like our own and left it in as good if not better shape than we came in. They replaced baseboards, stove tops, all things that were in very poor shape when we moved in. They also promised to replace the carpet before we moved in and they didnt. Promised to replace the broken closet doors. Didnt. I replaced all the closet door runners on my own dime, and also spent hours upon hours cleaning the pool when the pool guy failed to come. Its not that I expected much better, but with these other positive reviews I had my hopes up a little. Disappointed.
1595622626
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ4bEtUVElnEAE!2m1!1s0x0:0x71ed07cdc54893e2!3m1!1s2@1:CIHM0ogKEICAgID8lKTTIg%7CCgwI4ont-AUQ2NOJ2AE%7C?hl=en-US
Nick Shotts
google
https://www.google.com/maps/place/?q=place_id:ChIJDcLy9NAKK4cR4pNIxc0H7XE
Thank you for your feedback Nick. I'm sorry to hear that is how you feel about your interaction with Sage. I know you've spoken with another team member but sometimes it is helpful to discuss things with some else. I'll leave the offer on the table to talk with you live over the phone if you would like 480-945-7755. Thank you again for your feedback. -Jon Carlson Nick, We are sorry to hear you've had a negative experience with our management company. We set a high standard for ourselves and would like to learn how we can be better in the future. Please get in touch with us at (480) 945-7755 and we'd be happy to help you out. Cheers, Sage Property Management & Sales
1595615746
1
Edit: In response to the response from the owner. You guys know my name and know that weve been in contact for a couple weeks over the issue you guys messed up. Your response here is clearly BS as we have been in constant contact.
1555009562
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZdW9IWWRnEAE!2m1!1s0x0:0x71ed07cdc54893e2!3m1!1s2@1:CIHM0ogKEICAgICYuoHYdg%7CCgwImqC-5QUQ-N2e_QE%7C?hl=en-US
Benjamin Diggins
google
https://www.google.com/maps/place/?q=place_id:ChIJDcLy9NAKK4cR4pNIxc0H7XE
Ben, we're grateful to have you as a client! Thank you for the positive feedback. It is a pleasure working with you!
1555690160
5
Has been a pleasure working with Sage. Im a landlord that lives outside of AZ and they were able to handle remodeling projects, getting house ready to rent and finding a qualified tenant very quickly. Id recommend them to anyone that is looking for someone to manage their property. Very professional.
1514429684
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3MHFEZWR3EAE!2m1!1s0x0:0x71ed07cdc54893e2!3m1!1s2@1:CIHM0ogKEICAgICw0qDedw%7CCgwI9LmR0gUQgOzT-QI%7C?hl=en-US
Julicua Singleton
google
https://www.google.com/maps/place/?q=place_id:ChIJDcLy9NAKK4cR4pNIxc0H7XE
5
Sage Property is a very professional caring management. They are very prompt in responding to any request you may have. They give very detailed instructions on what to expect from both sides of the party. Sage Management truly made our stay very pleasurable.
1595025704
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4bEtTbnl3RRAB!2m1!1s0x0:0x71ed07cdc54893e2!3m1!1s2@1:CIHM0ogKEICAgID8lKSnywE%7CCgwIqNLI-AUQ-LCu0AI%7C?hl=en-US
Nick Shotts
google
https://www.google.com/maps/place/?q=place_id:ChIJDcLy9NAKK4cR4pNIxc0H7XE
Thank you for your feedback Nick. I'm sorry to hear that is how you feel about your interaction with Sage. I know you've spoken with another team member but sometimes it is helpful to discuss things with some else. I'll leave the offer on the table to talk with you live over the phone if you would like 480-945-7755. Thank you again for your feedback. -Jon Carlson
1595945795
1
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