Placed an order 3 weeks ago for some motor mounts that were supposed to ship within a few days. Haven't got a notification that they have shipped. Sent multiple emails and called many times at various times of the day. No response and voicemail Everytime. I ordered from here cause I like to back American companies when I can but this places customer service is horrible. I will never ordered or recommend Revshift to anyone. At this point I'm gonna have to dispute with my bank to get my money back cause I can't even cancel my order without talking to them.
Customer service is nonexistent. I sent three emails over a month requesting an update on our orders and I have not received one single response. They just lost my business, it's only a matter of time before they go out of business.
100% The best bushings Ive ever used. I have these bushings on 4 of my BMW E30s all with high power engine swaps and they have an unparalleled quality on the road. The street bushings have a nice firm OEM feel that is nice for daily driving and the track bushings are the best for feeling the track and getting around those corners! The best thing about these bushings, THEY DONT SQUEAK!!! Most poly bushings develop a squeak over time, these do not! Ive been running these bushings for more than 5 years with ZERO issues. John at Revshift is always there to help me with my needs and never disappoints!
We have been short staffed and very busy during the covid pandemic. We are hiring more staff to keep up with the phone calls and emails. Shipping issues have arisen for all companies during covid19. The mail carriers are losing packages and delaying shipments which is beyond our control. We have been doing our best to replace any parts that have been lost on the mail.
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Strongly recommend going elsewhere for bushings these guys are a complete and utter joke. Ordered parts at the beginning of May, waited nearly two weeks finally decided to reach out via email, zero response. Called a week later and was told the parts had shipped, waited a week still nothing. Emailed two more times, called twice - never got a response from anyone at Revshift. A week later was sent a tracking number that was non-functional and stated the parts had never even been shipped; now over a month later the only thing I could do was reverse the credit card charges. A total waste of time dealing with this company they may make decent products but their customer service is an absolute joke. Stay away if you ever want to actually receive the products you purchased.
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