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Customizedgirl
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Customizedgirl reviews
Information about Customizedgirl
4,46
99 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJbFlYaklREAE!2m1!1s0x0:0x7e0fd897c75487bb!3m1!1s2@1:CIHM0ogKEICAgICIlYXjIQ%7CCgwIxYT73wUQ1MafgQM%7C?hl=en-US
Serenity Coffelt
google
https://www.google.com/maps/place/?q=place_id:ChIJ2QANbIOPOIgRu4dUx5fYD34
Hi Serenity! We have searched our order database and we can't find anything that matches your name. Did you use a different last name? We wanted to note: we don't have any relationship with TrustPilot. We use Google Reviews and ShopperApproved for our review systems. We are not integrated with TrustPilot though they do have a CG page on their site. We also don't have any tools to change customer ratings. Can you call our Customized Girl team at 614-907-8198 so we can assist you?
1543427609
1
I ordered an outfit for my fur baby. Tried to leave my purchase review with this company and they changed my review star? I had given them a 3 and they changed it to a 5 on their own. Unacceptable! The outfit fits fine however, there are small holes forming by the seam already and it is much thinner than expected. I also tried to leave a review through a site called trust pilot. DO NOT do this as they require your email addresses to be shared at the end. I will not give this to them just for a review. Do not trust this trust pilot site! Not happy at all with all of this. Giving your own company your own star ratings to make the company better is NOT ok!
1510742301
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnbTlQSFV3EAE!2m1!1s0x0:0x7e0fd897c75487bb!3m1!1s2@1:CIHM0ogKEICAgICgm9PHUw%7CCgwInbKw0AUQgNiMhQM%7C?hl=en-US
Dominique C
google
https://www.google.com/maps/place/?q=place_id:ChIJ2QANbIOPOIgRu4dUx5fYD34
We are sorry about the delay in responding to your email; emails are generally answered in a timely manner. We are glad to see that your responses have been addressed.
1510923714
1
They suck at replying to emails, waited 4 days and no reply. Shocking customer service, I simply do not understand why so long for an online website.
1538161378
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnNFp6Xzh3RRAB!2m1!1s0x0:0x7e0fd897c75487bb!3m1!1s2@1:CIHM0ogKEICAgIDg4Zz_8wE%7CCgsI4vW53QUQ6N7ZLA%7C?hl=en-US
Christine Hoffmann
google
https://www.google.com/maps/place/?q=place_id:ChIJ2QANbIOPOIgRu4dUx5fYD34
5
I was having a hard time finding a good ring bearer gift. I stumbled upon this website the week of the rehearsal dinner. Even ordering it with express shipping, it was scheduled to arrive the day after the rehearsal dinner. I contacted customer service and explained my predicament. I was amazed they were able to bump up the arrival date to get it to me in time. I was able to give our 3-year-old ring bearer his present at the dinner and he loved it!
1537927229
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3dG9hSkN3EAE!2m1!1s0x0:0x7e0fd897c75487bb!3m1!1s2@1:CIHM0ogKEICAgICwtoaJCw%7CCgsIvdCr3QUQoK61QA%7C?hl=en-US
Elizabeth Parnell (Noland)
google
https://www.google.com/maps/place/?q=place_id:ChIJ2QANbIOPOIgRu4dUx5fYD34
Elizabeth, thanks so much for the kind words! Your photo shoot looks amazing. Great work.
1537961800
5
Amazing service! I ordered jerseys for a family photo shoot and I was so happy with the time management.
1568225342
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwMEtuTVF3EAE!2m1!1s0x0:0x7e0fd897c75487bb!3m1!1s2@1:CIHM0ogKEICAgIC00KnMQw%7CCgwIvvDk6wUQ-N6dmQI%7C?hl=en-US
Laura Gazzellone
google
https://www.google.com/maps/place/?q=place_id:ChIJ2QANbIOPOIgRu4dUx5fYD34
Hi Laura. I'm very sorry for the issues with your payment. We were able to partner with Amazon Pay and get this resolved. Please check your email for additional details. Thanks, Sam
1568394241
1
Horrible! I ordered a pair of customized pjs for a friend's birthday and was charged twice by Customized Girl. When I emailed customer service to ask about the charge, they told me that it was a "holding" charge and would drop off in 7 business days ... TWO MONTHS LATER ... I am still dealing with the double charge and trying to get reimbursed. If I have known that it would be this much of a hassle, I would have made the pjs myself. Avoid the drama and order from another company.
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