I shipped it 2 days after you ordered and and it got to your state the next day. It should have been to you by Monday but the post office has been having delays which is out of my control. I apologize for not being able to be reached by phone. I strive to perfect all of my products and make them look exactly as the picture so hearing that it didn't arrive as I sent it is unsettling. I offer a satisfaction guarantee so I will be emailing you to discuss refund options.
1604317848
2
First, the diaper cake was not delivered on the scheduled day. It was supposed to be delivered on Saturday. Monday I tried to call and it was not a real number. I emailed the company and Ms Harris did respond to tell me the diaper cake would be delivered by Tuesday. I didn't get it until Thursday. The diaper cake did not look like the picture. It looked like it was just thrown together in haste. For 70$ it looked like a kid put it together.
The card box looks great. However, there was no tape to attach the graduation cap and name to the top of the box. I had to go buy the tape and look at the website pictures to figure out how to assemble.
I just love love love her work ! Shes so professional and her work never disappoints! This is my 5th diaper cake and will not be the last !! Continue with the great work ! A forever customer here !
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