Horrible experience with him. He didn't do the job we hired him for, his communication is terrible, he never showed up when he said he would, and he left a natural gas line with an open end, he could have blown up our entire house, he has no clue what he is doing. Then to top it off, he kept our down payment of $4300.00 and refuses to refund us or finish the job. Do yourself a favor and do not hire him!
Very nice guy, installed my water heater on a Saturday at normal weekday price. He was very polite and personable. I did originally set up the appointment for a pricing consult and he showed up and just rolled a water heater into my basement pre-pricing. (Kinda a guns blazing type of guy.) But the price was decent so I went ahead. He does offer referral rewards and he did fix a gas leak for free. I did have to ask repeatedly for my receipt but he did finally send it.
Once work is completed, Mr. Fay "Dan" does not return calls, text, and emails. All I want is my itemized receipt via email, but no further contact from Dan. Very dis-organized as he constantly goes back and forth to his vehicle for tools and parts. I let him use my tools so he could finish the job. Not very reliable once the job is completed. DON'T HIRE THIS COMPANY!!
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