Ordered in December 2018. Said it was shipped via UPS which handed it off to the USPS. USPS said they could not deliver due to an incorrect address. Wrong, checked the order and the address I gave Game Golf was correct. Called and left a message--no response. Emailed them 3 times asking where the product was--no response. They don't know the meaning of customer service nor do they care. If I could give them zero stars I would. You can't talk to a human, this company is unresponsive.
Horrible customer service, ordered replacement tags back in June and they charged me but I never received them. I made multiple efforts to contact them by email, phone calls... and after several weeks I received an email saying that I should be receiving my order shortly. That was 2 weeks ago and I still have not received my order. The CEO needs to fire the supervisors that are in charge of "customer service" because they are incompetent. If your looking to purchase this product I would look at other such devices that are on the market. Who knows, maybe in another month I'll get my order. What a joke! UPDATE: 11/21 Still not received my replacement tags yet, their incompetency continues.
Game Golf Live is a really nice product. I can now see my distances and stats for each round! I just have to click the tags after every shot, and I can track my game in real time. Adding or modifying shots is then pretty easy with the app. Really good job!
Ich kann sowohl vom Produkt Game Golf Pro als auch der Herstellerfirma Game your Game Inc. dringend abraten. Trotz 3 Nachbesserungen, die sich über mehrere Monate hinzogen, habe ich bis heute = nie ein funktionierendes System erhalten. Eine Wandlung gegen Geldrückgabe wurde abgelehnt, zwei Schreiben vom Rechtsanwalt wurden ignoriert. Der Service ist eine Katastrophe: Es dauert Wochen, bis auf Reklamationen reagiert wird und weitere Wochen, bis Ersatz gesendet wird. Das kommt an und ist nicht verwendbar, weil die fest integrierten, nicht tauschbaren Batterien leer sind. Lassen Sie die Finger davon!!!
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