Thank you for taking the time to share your feedback, JC. We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.
1645053211
1
Rooms are dark, no hot water for sink and front desk was not helpful. We asked for room service several times and it wasn't until late in the night that we were accommodated.
Thank you for your feedback, Kush. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We'd love to host you again and give you the wonderful experience we have become known for here.
1654619086
1
We paid a lot for the hotel to celebrate my birthday. There was a wedding in the hotel the same day. Every night of our stay the guests in the adjoining room banged on the wall (drunk), shouting, talking loud and all this in the middle if the night. The walls are so thin people waiting for elevator talked and it felt they were inside our room. The security did go in and asked them to shut up but that did not help. Worst stay so far in the US.
Thank you for taking the time to share your review and experience with us, Mark Vlacancich! We're so glad our hotel was able to accommodate your guests during such a memorable experience and we appreciate the kind words regarding our staff! It's great to hear our accommodations fit your guests perfectly and that you enjoyed your early check-in, delicious food and attentive staff, convenient location on the Long Beach boardwalk, and our clean and comfortable rooms! Thank you again for sharing your experience and we look forward to your next visit.
1642605736
5
My sons wedding was Saturday Jan 15, 2022 at the Bridgeview in Island Park. We used the Allegria Hotel for some of our guests who stayed Saturday into Sunday to avoid driving home late. Also, a few out of towners stayed from Friday to Sunday! Im writing this review based on accommodations, after party at the bar on the mezzanine Saturday night and Sundays brunch! First, my sons bride was able to block rooms at a very reasonable rate! Needless to say the location was spectacular being on the Long Beach boardwalk! The accommodations were great and overall cleanliness of the hotel was fantastic! I must say the Hotel employees were fabulous! The front desk clerk was very nice, cheerful and accommodating especially with early check in!!! The after party bartenders on Saturday night were amazing and welcoming to those who showed up!!! The next day Brunch was fantastic and the food was great! The Maitred was wonderful and attentive as well as his staff! I would like to Thank all the staff that was involved with my sons wedding weekend making it an awesome memory that will last a lifetime!!!
We appreciate your lovely rating, Maxim! The satisfaction of our guests is important to us so we can't wait to see you back again at Allegria Hotel soon. We want to share an even more fantastic experience with you next time. Please let us know if there is more we can do for you during your next stay! Thanks again for taking the time to leave your feedback!
Thank you for the feedback, Katie. While it's great you enjoyed your time with us, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience.
1652844632
3
The location is fantastic. Walking distance to many restaurants. The hotel is currently undergoing some renovations. It could definitely be cleaner and the pictures look nicer than it is.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.