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Schaeferautobody
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Schaeferautobody reviews
Information about Schaeferautobody
4,70
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLZ3QydllBEAE!2m1!1s0x0:0x8b0f23df2c2e9168!3m1!1s2@1:CIHM0ogKEICAgIDKgt2vYA%7CCgsIzNLGhAYQ4J3ybA%7C?hl=en-US
Justin Francis
google
https://www.google.com/maps/place/?q=place_id:ChIJQwgnShfQ2IcRaJEuLN8jD4s
Justin, I am sorry you had a poor experience. We are unable to locate a file for you but would like to discuss and correct any issues you may have. Can you please call our Customer Service Manager, Julie, direct at 314.722.0805.
1620413622
1
Horrible service! Worst experience I have ever had. I had to come back about 5 times to have something fixed every single time when I was told that my car was ready to be picked up. One situation could have been very dangerous. Staff has no idea what they are doing and technicians are not educated whatsoever. Will never go back there ever again. Car turned out horrible overall and was not satisfied.
1648124615
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXem91NUNREAE!2m1!1s0x0:0x8b0f23df2c2e9168!3m1!1s2@1:CIHM0ogKEICAgIDWzou5CQ%7CCgsIx8XxkQYQqMX7Yg%7C?hl=en-US
A M
google
https://www.google.com/maps/place/?q=place_id:ChIJQwgnShfQ2IcRaJEuLN8jD4s
Thank you for taking the time to share your experience with us. While I am happy to hear the issue was ultimately fixed I do apologize it was not perfect the first time. We definitely don't expect anyone to take a vehicle that is less than perfect and we appreciate you allowing us to make it right. If you would like to further discuss your experience you can reach the regional manager Aaron direct, 314.281.7587.
1648582709
2
I used this auto body shop after being referred by State Farm. My car had been rear-ended and needed a new liftgate, rear bumper and floor pan. Unfortunately, the total time it took to get the car back to normal was 2 months. During this time, Schafer's called to say the car was ready twice but there were issues each time. First time the paint color was completely off and the liftgate was not adjusted on properly. The second time the bumper color was still quite off from the rest of the car. While eventually it did get done right, I think the main frustration I had, was that they kept trying to convince me to take it as is. A few times the person would squat down and tell me it looked great from that angle or say something about the sun and shadows being a cause. They did say if I wanted it to match it would need to be blended, which was confusing to me, as I thought it was a given that I'd want the parts to match. Overall, I think it would have been better if they would have owned up to the poor quality versus try to pass it off. I do appreciate that they ultimately fixed the issue.
1615252069
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5M28tckFREAE!2m1!1s0x0:0x8b0f23df2c2e9168!3m1!1s2@1:CIHM0ogKEICAgIDy3o-rAQ%7CCgwI5ZSbggYQoPSR1wM%7C?hl=en-US
David STOUT
google
https://www.google.com/maps/place/?q=place_id:ChIJQwgnShfQ2IcRaJEuLN8jD4s
Thank you for having repairs done with us David STOUT. Hopefully you don't need our services anytime soon, but if you do we will be here.
1615307499
5
Very happy with the work that was done on my car. Paint work is flawless. We will definitely use them again.
1649376497
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXNzZDWkd3EAE!2m1!1s0x0:0x8b0f23df2c2e9168!3m1!1s2@1:CIHM0ogKEICAgIDW76CZGw%7CCgwI8fm9kgYQqOXJ-gE%7C?hl=en-US
Michael Mobley
google
https://www.google.com/maps/place/?q=place_id:ChIJQwgnShfQ2IcRaJEuLN8jD4s
Thank you for having repairs done with us Michael Mobley. Hopefully you don't need our services anytime soon, but if you do we will be here.
1649421012
5
Very well done. Worked with insurance and handled all the work. Even checked out an unrelated issue for me so I can go about getting it fixed. Satisfied.
1653681381
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyMVpLdi1RRRAB!2m1!1s0x0:0x8b0f23df2c2e9168!3m1!1s2@1:CIHM0ogKEICAgID21ZKv-QE%7CCgwI5dnElAYQwOPIzQI%7C?hl=en-US
Karen Carrizales
google
https://www.google.com/maps/place/?q=place_id:ChIJQwgnShfQ2IcRaJEuLN8jD4s
Karen, I apologize for the scheduling issues, the location manager, Heather will be in touch with you directly.
1653168904
3
First time I used them two years ago for some hail damage repair they were great. Then recently brought in the same car for rear end damage a month ago and was told there was a 6 week backlog but they'd let me know if something opened up sooner. Fair enough. I told them to just let me know when to bring it in. Then called back to check status a month later and was told it would be additional 6 weeks from the previous date, but I got the distinct impression they simply lost my original appointment.
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