I neighbor a Sherwood Home under construction. Our internet line was cut by someone doing work on their property on Saturday. They said they reported it and someone was coming ASAP to fix it. Hours later nothing. (Just found out they actually didn't even report it until today) I called the realtor Saturday afternoon in hopes of getting in touch with the builder. Their reply (almost 3 hours later) was basically worthless and unacceptable. Apparently it was the electric company burying wire and "not their fault".....although on their property. I was told I could just deal with it and figure it out. No offer to help or fix the problem they created. After over 2 hours on a virtual chat (because there are no after hour numbers for customers) there is supposed to be a repair man coming today. Not a good way to help people......would hate to be your customer. Shame on you.
Im military and had to buy a house unseen because of the COVID virus. Because I wasnt able to see the house my realtor focused on new builds. This Sheridan home is beautiful in pictures but cheap cheap cheap in material. All the inside lights are outside LEDs. Walls are horrible. I should have bought a celebrity. Dont choose lane builders or Sheridan homes.
They should maybe teach their drivers how to drive. Almost got side swiped by a LANE black Silverado while trying to pull into my own driveway. Pathetic.
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