As a small business owner myself, I always try & use other small businesses in order to meet the needs of my clients. I called them with three and a half days notice to ask them if they could make a deadline of a decent size order of t-shirts. The person I spoke to seemed disinterested in my business; I had to chase him for an answer as to whether or not he could complete the order. I had to convert the files myself using Illustrator as they don't have it. The only thing they did promptly was invoice me. We agreed a time for the order to be ready that suited them. I got an email a three hours before this agreed deadline to say they had miscounted the amount of shirts they had with no plan of action. When I called them Shumail offered me shirts from Primark but no reduction in cost. He kept refusing to call me with updates but telling me two call him back (I can only assume he didn't even want to pay to call me); he went as far as to pretend like he didn't have my number that was on the numerous emails I'd sent them. When I arrived at the agreed time, they told me they would need an additional hour, when I called them 50 minutes later, on my way back they told me that I'd already collected them, only to then say they would need another 30 minutes. In the end the order 2 and a half hours after the agreed deadline, the quality of printing was poor, Shumail offered no apology but shouted at me over the phone and tried to argue with me about it not being his fault they were late; he didn't even apologise and was not forthcoming in compensating me for any of the inconvenience. I'd never use them again & would advise anyone reading this to steer clear of these guys. An unprofessional, awful service. Today
Have been trying to get a tshirt printed for nearly 2 weeks now. Gave over design to be told it would be ready the same day but wasn't. I was told I'd get a call the next day but didn't and have now spoken to them on 4 different occasions to always be told I will receive a call back but never have. The tshirt was meant to be a gift for someone but have now missed that window. Just overall terrible service and would not recommend.
This is ths second time I have used this company. They have recently moved from Battersea to Putney which is further for me but thats ok as I am willing to travel. The service is good and I had to buy a tshirt while there and he had exactly what I wanted. Good service, price and great quality printing....I would definitely recommend to people
Had an excellent experience today with printing planet. Arranged to meet at the office and emailed over my PNG files with no hassle. They were very polite and the printing was very high quality. This was my first time using printing planet as the shop i used in north london has recently closed and this is definitely the happiest ive been with a t shirt print. Would definitely recommend. Chris
Promised me tshirts and hoodies on a tight deadline but totally let me down. Instead of telling me he couldn't deliver, he just avoided my calls and emails. Extremely poor!
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