During our busy season, our turnaround time is 4-5 weeks. We make every effort to ensure our customers are aware of these turnaround times. It would be a disservice to any customer for us to process an order which we could not guarantee to arrive on time for their event. I apology for any inconvenience. Sincerely, the Pride Sash team
1554159562
1
Very disappointed by the lack of customer service. I was ready to place my order and was willing to pay the extra $25 bucks for overnight shipping. I called Pride Sash to confirm when I could receive my order, obviously before graduation which is 3 weeks away. They told me I would need to pay $100 EXTRA just to ensure I would get my order of ONE SASH on time. That is beyond ridiculous. Very disappointed in the lack of reasonableness with this company and I wouldn't recommend it. I was so excited to place my order and liked the design system they have... but seriously pay a $100 rush fee on top of the $25 for overnight shipping that is way more than the actual cost of the sash I designed! I mean I am a *student* I cannot afford to drop $200 on a graduation sash I am going to wear once. I was willing to pay for something nice, but I am just so disappointed they weren't willing to help me out or meet me in the middle.
I had an amazing experience customizing my sash with Pride Sash, they were very quick to respond to all my questions, and I got my sash on time! I recommend everyone to order their sash early. They have a wide variety of sash textures that you can pick from, and is fully customizable through their online builder.
Pride Sash made my undergraduate sash and did an outstanding job! I'm back again for my graduate sash and I'm super excited to see how it turns out. Based on the first I already know it will be handled with care. I'll update once I receive it.
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.