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Thomasgalbraith
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Thomasgalbraith reviews
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4,72
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlc2NhNTRBRRAB!2m1!1s0x0:0x29508aac19300316!3m1!1s2@1:CIHM0ogKEICAgICesca54AE%7CCgwI0_mSmQYQwMjnnAI%7C?hl=en-US
Anna Wipprecht
google
https://www.google.com/maps/place/?q=place_id:ChIJ4T6ct4VOQIgRFgMwGayKUCk
Thomas & Galbraith is a company based on trust and customer service. We give you up-front, booking pricing to choose whether your would like us do the work. Our pricing consists of many things; a licensed plumber with the knowledge, skills, and tools in a stocked truck to complete the work, insurance, licensing, marketing, etc. Our pricing is only 10% profit. ~Tina
1663596135
2
I paid $100 today for a plumber to come give an estimate to replace a tub faucet, shower faucet, and fix a sink drain plug. Work I've had done in my last home for around $150-200. The plumber they sent was kind and professional, but quoted me $1500. When I said that was insane, he offered 15% off if I join their "maintenance plan". Absolutely not. Complete waste of $100 to get a quote that outrageous. They can make money hand over fist like that without ever picking up a tool. No thank you.
1663102403
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlOXBlZUdREAE!2m1!1s0x0:0x29508aac19300316!3m1!1s2@1:CIHM0ogKEICAgICe9peeGQ%7CCgsIw9uDmQYQuOuYQg%7C?hl=en-US
Amanda Perkins
google
https://www.google.com/maps/place/?q=place_id:ChIJ4T6ct4VOQIgRFgMwGayKUCk
According to our records, the technician cleaned system and checked the operations for $33. As explained, humidifier service is extra and includes cleaning of the humidifier and drain as well as replacing the humidifier pad. A yearly maintenance membership was purchased at this time. I am sorry if there was any type of miscommunication. ~Tina
1663253649
3
Scheduled the $33 maintenance special, but apparently that covers absolutely nothing so $200 later (HVAC system is only 2 years old)...we get 3 more "visits"...for what? Who knows...
1664987384
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURld3BqZURREAE!2m1!1s0x0:0x29508aac19300316!3m1!1s2@1:CIHM0ogKEICAgIDewpjeDQ%7CCgwI-OH2mQYQ2Lnt_wE%7C?hl=en-US
Scott Bruce
google
https://www.google.com/maps/place/?q=place_id:ChIJ4T6ct4VOQIgRFgMwGayKUCk
Thank you so much for the kind review regarding your furnace repair. This is one of the many reasons we love serving the Cincinnati community. Please let me know if there is anything our team at Thomas & Galbraith can help with in the future! Tina
1664989682
5
This is certainly a company you can trust. Knowledgeable and professional.
1664473651
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURteWZ1UFdREAE!2m1!1s0x0:0x29508aac19300316!3m1!1s2@1:CIHM0ogKEICAgIDmyfuPWQ%7CCgsIs7TXmQYQ6Nv4Ig%7C?hl=en-US
Julia Mussen
google
https://www.google.com/maps/place/?q=place_id:ChIJ4T6ct4VOQIgRFgMwGayKUCk
Thank you for the 5 Star review!
1643743966
5
Josh Lawson was our technician and he was really friendly and knowledgeable. He explained every step and his desire to make sure the job was done well is greatly appreciated!
1663259488
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNld2NENjJRRRAB!2m1!1s0x0:0x29508aac19300316!3m1!1s2@1:CIHM0ogKEICAgICewcD62QE%7CCgwI4KaNmQYQ4Jve3wI%7C?hl=en-US
Allison Brown
google
https://www.google.com/maps/place/?q=place_id:ChIJ4T6ct4VOQIgRFgMwGayKUCk
I am very sorry to hear this. According to our records, the AC was running fine and found issues with a few things regarding the furnace. The capacitor was undersized and we quoted to replace the inducer motor and collector box. We also suggested not to run the furnace until repairs or replacement was made. I am happy to send a field supervisor out at no charge if you would like. Please ask me for me if you decide to. ~Tina
1663593233
3
My stars are based on the fact that they called and showed up on time. He was polite and respectful. However, I feel he was not very knowledgeable. I called your company for a second opinion. I did not tell him any specifics on what the other company had found because I wanted to see if the same conclusions were reached. After this young kid told me everything with the furnace seemed to be running fine. I then asked him about the crack in the collector box. He said oh I didnt check that he then told me he could not get his hand back there to check and he had no camera equipment to check it so if I saw a crack through the other company then yes, it needs to be replaced. I then proceeded with some other questions relating to what the other company had found.The fact was, at that point, I no longer trusted his opinion or answers. I will not be using your company again.
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