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American steamers
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American steamers reviews
Information about American steamers
4,86
80 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtbUtHeklnEAE!2m1!1s0x0:0xc035ead92bd833ec!3m1!1s2@1:CIHM0ogKEICAgIDmmKGzIg%7CCgwI0eqXjwYQqN_hwwM%7C?hl=en-US
Shanice Johnson
google
https://www.google.com/maps/place/?q=place_id:ChIJiymBJFEG2YgR7DPYK9nqNcA
That's right! We schedule her for 3-5pm and we didn't showed up due to an error in our CRM system (third party). It was in Martin Luther King day and office stuff were off early to realize. This review was written at 6pm same day and the owner reached out to the customer at 7pm, apologize and promise to make it right the next time. We apologize again for the inconvenience and we hope to learn from this in the future.
1643914450
1
I scheduled a appointment with this company three days prior and the man on the phone told me that they would be out on todays date 1/17/22. I havent heard from him and he promised he would call me 30 minutes before coming. This company isnt reliable and I dont recommend anyone using them at all!!
1619600797
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5dHVyQnlRRRAB!2m1!1s0x0:0xc035ead92bd833ec!3m1!1s2@1:CIHM0ogKEICAgIDyturByQE%7CCgwIncukhAYQkMj_9wI%7C?hl=en-US
Cheryl D
google
https://www.google.com/maps/place/?q=place_id:ChIJiymBJFEG2YgR7DPYK9nqNcA
Hi, Cheryl. My name is Tal the owner of American Steamers. I think you wrote this review on our page by error since we dont have any records of doing work for you based on the information I could collect from you on this review. If you prove me wrong I will be gladly refunded any money and pay you $100 for the inconvenience. We have a 100% money-back guarantee and I stand personally behind any job me or my employees providing. I can be reached any day between 8am-8pm at 954-736-6272. UPDATE: As of March 11th Cheryl never called us to claim her $600 that she said we charged and did work for her, I guess that proves this is a fake review. I will update here if anything changes. UPDATE 2: July 10th, after reading Cheryl update I was hoping to finally figure out who's this mystery client by looking at our dispute report from CC company (Honestly it was hard for me to even find it since we never got any dispute before). Finally, I could find it but it was no record of any dispute, that again prove me that her review is either fake or someone just used our name & reputation to get business. If the second is the truth I invite Cheryl to contact me anytime at 954-736-6272 so we can figure out who she really used and will compensate her with $100 for her time. Our charge back report: shorturl.at/itxCP UPDATE 3: After hours of researching we found a client by the name of Patty Villa that might be the job you are referring to, the job description sound the same (wood tile) but its under a different name and the amount was pretty close ($560 vs. $600 as your review stated) that might explained the reason why we couldn't find it. That job was done 6 months ago, back in January 11th and it was located at zipcode 33132. If that was you please contact me at 954-736-6272 and will make things right. We are here to help and we stand behind our work 100%. Tal Alon Owner
1615071919
2
I had wood tile I wanted cleaned. The good is that when they do arrive (late) they are professional. The bad is they don't clean your floor. When they show up (late by hours each time) the first thing they do is add $80 to your quote for moving furniture, which original quote included. Then they point out that they are only able to provide effort, not results. In other words, they are there trying to have you agree that if they pass the steamer over the floor, even if it does not get clean, that is the best they can do. Then 2 hours later you are charged $600. And the floor is still a horrendous mess. When I told the owner that he overcharged (charged twice for furniture) and the floor was still filthy when done, he did nothing to try to adjust the charge or the cleaning. Save yourself money and headache by renting a machine yourself at Home Depot. Total joke. Update: not only did this joke of a company overcharge by 80 on the invoice but the actual charge they made on card they added 30 dollars with no explanation. Since the owner of this company claims this is not his work, I will be disputing and reversing the entire charge.
1542581905
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJZ2YzWFZBEAE!2m1!1s0x0:0xc035ead92bd833ec!3m1!1s2@1:CIHM0ogKEICAgICIgf3XVA%7CCgwIkd3H3wUQ74Pk9AI%7C?hl=en-US
Mandy Schow
google
https://www.google.com/maps/place/?q=place_id:ChIJiymBJFEG2YgR7DPYK9nqNcA
Thanks for your beautiful review! Was a pleasure cleaning your sofas and happy we could make it same day.
1573770274
5
In a last minute fiasco (another company that we scheduled a week prior to come clean the sofa-well they decided not to show up). I called and spoke with Tal. It was about 5:30pm and we really needed it done that night. Tal was amazing! One of his guys drove up to West Palm Beach from Hollywood and cleaned our sofa. Manny showed up, he was very professional and super nice. He did a wonderful job! I HIGHLY recommend this company!
1589574342
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjc015RVd3EAE!2m1!1s0x0:0xc035ead92bd833ec!3m1!1s2@1:CIHM0ogKEICAgIDcsMyEWw%7CCgsIxvX79QUQiNvrHA%7C?hl=en-US
Emilio Estevez
google
https://www.google.com/maps/place/?q=place_id:ChIJiymBJFEG2YgR7DPYK9nqNcA
4
The team of two individuals, for the 2-5 bedroom home, provide rapid and quality work that provides instantaneous and long-term results. While their small business local business feeling is comforting, it's also unfortunate certains options are not offered such as invoicing, various payment options, and consistent communication.
1621382745
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLNV9uSk1nEAE!2m1!1s0x0:0xc035ead92bd833ec!3m1!1s2@1:CIHM0ogKEICAgIDK5_nJMg%7CCgwI2ayRhQYQqIq_vAM%7C?hl=en-US
Roberto Mario Simois
google
https://www.google.com/maps/place/?q=place_id:ChIJiymBJFEG2YgR7DPYK9nqNcA
Thanks, Mario! Happy to have you as a customer.
1643914813
5
Tal runs a great business, he took care of my area rugs and they look amazing!
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