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Caseyhonda
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Caseyhonda reviews
Information about Caseyhonda
4,65
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURld0wtVTZRRRAB!2m1!1s0x0:0x2c291da8834cad1e!3m1!1s2@1:CIHM0ogKEICAgIDewL-U6QE%7CCgwI9MvTmQYQkK-NhwI%7C?hl=en-US
Robert Collins
google
https://www.google.com/maps/place/?q=place_id:ChIJOawstZx4sIkRHq1Mg6gdKSw
Robert thank you for the kind words regarding the sales process. Regarding the Finance process our managers are trained to present our products and the benefits of those products in a non- aggressive manner , I have met with my managers and reviewed your post with them and stressed to them that no customer should walk out feeling disappointed in the service we provide. I apologize for the poor service we provided and will strive to do better in the future. Thank you for your business and for the feedback. Jay Malone General Manager
1664555889
3
My experience was two different types. The salesman was very professional. Friendly, helpful and very knowledgeable of the Ridgeline. During my shopping process i contracted Covid 19. He was understanding and kept in touch until i recovered. Additionally he was very helpful in the final negotiations process. The other side was the Finance Manager who was only interested in selling us accessories and insurance products that we did not want. He was aggressive to the point of rudeness and we definitely did not enjoy the finance portion of this process.
1661693017
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2M291R2F3EAE!2m1!1s0x0:0x2c291da8834cad1e!3m1!1s2@1:CIHM0ogKEICAgIC63ouGaw%7CCgwI2ditmAYQ2Pjl0QE%7C?hl=en-US
David Williams
google
https://www.google.com/maps/place/?q=place_id:ChIJOawstZx4sIkRHq1Mg6gdKSw
David thanks for the feedback, I reviewed your visit with my staff and I agree it was a train wreck , in my review we went over what went wrong so we don't do the same thing with other customers. I apologize for the poor service you received ! Thank you for your business! Jay Malone General Manager
1631121378
2
Salesperson was polite & worked hard to keep us satisfied. However, the finance department was a total trainwreck the day we were there... Definitely almost changed our mind on the whole deal. Hopefully this part gets better! Had service done on my 2022 Honda, I was very pleased with the service department!
1660856416
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1dXN5NFBREAE!2m1!1s0x0:0x2c291da8834cad1e!3m1!1s2@1:CIHM0ogKEICAgIDuusy4PQ%7CCgwI4ND6lwYQ2LXGxwE%7C?hl=en-US
Kyle Morton
google
https://www.google.com/maps/place/?q=place_id:ChIJOawstZx4sIkRHq1Mg6gdKSw
We are so proud to have provided such a great buying experience. Thank you for choosing Casey Honda and we hope you are enjoying your new vehicle!
1660921937
5
I had a great sales experience with Mike Graham. The deal was up front, and I couldnt have asked for a more simple car buying experience. Ryan Beard in the finance office was also very helpful and ended up getting a lower rate than anticipated. I would highly recommend Casey Honda.
1661530898
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1emVIQ3ZRRRAB!2m1!1s0x0:0x2c291da8834cad1e!3m1!1s2@1:CIHM0ogKEICAgIDuzeHCvQE%7CCgwIkuajmAYQ0PTzgAI%7C?hl=en-US
Charlene Burton
google
https://www.google.com/maps/place/?q=place_id:ChIJOawstZx4sIkRHq1Mg6gdKSw
5
Always on time with appointment work fast to get you out very clean place in sitting room and they are very professional and friendly
1661094171
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1bnVtMk5REAE!2m1!1s0x0:0x2c291da8834cad1e!3m1!1s2@1:CIHM0ogKEICAgIDunum2NQ%7CCgwIm5KJmAYQsJGdvQM%7C?hl=en-US
Kristin Buchanan
google
https://www.google.com/maps/place/?q=place_id:ChIJOawstZx4sIkRHq1Mg6gdKSw
Kristin it is never our intention to make a customer feel uncomfortable when shopping at Casey Honda. I apologize for the way your visit turned out. I have met with my staff and reviewed your comments with them so we don't have this type of encounter in the future. We have been in business for over 45 years and take customer satisfaction seriously so I want to thank you for the feedback. Jay Malone General Manager
1661282266
1
If I could give zero stars, I would. I went here a couple weeks ago just looking around and I made that very clear to the sales person. She was extremely pushy and went out of my price range and didnt listen to anything I wanted in a car. She tried to push me to get the first car she showed me. Then the manager started running my credit to all different banks to see if I could get approved for a loan, even though I told them I wasnt wanting to get a car today. After telling the male sales manager No to the car because we wanted to look around for more options he got extremely rude. Definitely wouldnt recommend coming here, they are more interested in getting the sale then you being happy and able to afford the car.
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