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Midtownsweeps
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Midtownsweeps reviews
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4,69
65 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBdk03RUt3EAE!2m1!1s0x0:0x999ba5e9c9ef572!3m1!1s2@1:CIHM0ogKEICAgICAvM7EKw%7CCgwIwZiFzwUQgJyurQI%7C?hl=en-US
Paul Kim
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAAEtskFQRcvWenF66mQk
Dear customer, Thank you for your comments we appreciate your feedback about this situation and we have dealt with it and learned from it internally. We are sorry for any all inconvenience this may have caused you. We are truly sorry. Is there anything we can do to make this right. -The Midtown Chimney Sweeps Team
1513370672
1
Waited 45 minutes after the appointment time for the technician to come out. Got fed up with their service and have decided to look elsewhere. Technician also stated he tried calling me but couldn't get through. Funny since I did not receive a phone call from him nor a missed call. Service order:2886-1
1632783579
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2eG9EZkJ3EAE!2m1!1s0x0:0x999ba5e9c9ef572!3m1!1s2@1:CIHM0ogKEICAgID6xoDfBw%7CCgwI25nJigYQ8MiDgQM%7C?hl=en-US
Christopher Sanders
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAAEtskFQRcvWenF66mQk
Hi Christopher, we sincerely apologize about the inconvenience with scheduling online. We are consistently working to make this process as seamless as possible, as your time is very important to us. Thank you for your feedback and again, we apologize about this inconvenience. If wanted, you can give us a call directly at 844.793.3766 so we can discuss this further and make things right for you. Please don't hesitate to reach out. Again, we are very sorry and hope to have the opportunity to work with you in the future. All the best! - The Midtown Chimney Team
1634320773
1
took 20 minutes to figure out the appointment I had chosen no longer exists in their system and now the next appointment isn't for a month. Why is it so hard to simply book an appointment???
1603040107
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpME1UU21nRRAB!2m1!1s0x0:0x999ba5e9c9ef572!3m1!1s2@1:CIHM0ogKEICAgICi0MTSmgE%7CCgwI6-ax_AUQwJ7G_wI%7C?hl=en-US
Amelia Tolen
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAAEtskFQRcvWenF66mQk
Thank you so much for your kind words and recommendation, Amelia. We take great pride in taking care of your homes needs, and thank you greatly for the 5 star review. We hope to hear from you next year! - The Midtown Chimney Team
1608406450
5
The technician was promptly on time, very polite and professional, and did a BEAUTIFUL job cleaning/sweeping out our wood burning stove. I have never seen it look this clean! And we now feel so much safer with burning throughout the season without worrying about it being dirty and causing a house fire. Booking an appointment was incredibly easy and they were able to come out relatively soon which was great. Definitely recommend this company!!!
1629916818
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhMTZQUkhBEAE!2m1!1s0x0:0x999ba5e9c9ef572!3m1!1s2@1:CIHM0ogKEICAgIDa16PRHA%7CCgwIkp2aiQYQ6PqFrgM%7C?hl=en-US
Tyler Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAAEtskFQRcvWenF66mQk
Tyler,d thank you so much for this excellent 5 star rating and review!! We truly appreciate your business, and for taking the time out of your day to share your experience with us using our company. We're so glad that Logan and Marcus we able to get this taken care of for you in a timely manner. It sounds like your chimney is ready for the cold season this year. Please contact us again in the future if you need anything, as we look forward to servicing you again. All the best! - The Midtown Chimney Team
1629927187
5
Logan and the Midtown team were super friendly, thorough, and quick throughout the process. They were able to give me a bid AND do the work about 2 weeks before their competitor would even come out and provide a bid. Great experience overall.
1604355530
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpenNmc0x3EAE!2m1!1s0x0:0x999ba5e9c9ef572!3m1!1s2@1:CIHM0ogKEICAgICizsfsLw%7CCgwIyouC_QUQ0Jfj5gE%7C?hl=en-US
Mandy Kelly
google
https://www.google.com/maps/place/?q=place_id:ChIJAQAAAEtskFQRcvWenF66mQk
1
The only star is for the friendly and helpful phone call while making my booking - thank you Danielle for the informative and educational call about the type of inspection and service needed for my home. Sadly, after receiving a confirmation of a same day appointment, complete with a work order # and price attached for two fireplace inspections, the tech never showed. I called 50 min after their expected arrival time and was told the appt was never confirmed. When I asked why I got a confirmation email and no phone call or follow up that they wouldn't be honoring the appointment, there was no good answer. The newest date I could be rescheduled for was Dec 17, and even that date they couldn't commit to servicing both fireplaces.
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