We are sorry you had this experience. I wasnt able to find your account with us, however, If you wouldn't mind to call into our office, one of our customer service representatives would be happy to assist you. Our number is 727-847-9100. If you are unable to reach us by phone, you can always send feedback via our website or the Waste Connect App.
1654518949
1
I am always up to date with my bill. And for some reason they make it a habit to skip my trash this is very frustrating. An to get a hold of anyone is worst. Very unprofessional
They constantly miss pickup, when called they say they will come the next day and never do. Thanks to Charlie Dooley we are stuck with these ridiculous trash districts, and no competition for this business. We cant fire them and hire someone else, that might actually do what they are getting paid to do. I assume there are a lot of officials getting kickbacks under the table from these people. How else could they still be doing what they do. Charging for services they do not even show up to provide. We need to stand together and urge our representatives to abolish these trash districts, which force us to keep using these useless pieces of trash haulers, like Waste Connection.
Thank you Woodroe for the kind words and great 5 star rating. Zach and the entire Waste Connections team considers it a privilege to service your business. Waste Connections has Customer Service as one of our highest core values. We appreciate your business.
1580735188
5
Highly recommend waste connections and zach. Very competitive prices and fast service.
Thank you Wain for the kind words and great 5 Star review. On behalf of your driver Ernesto Artunduaga and the entire Waste Connections team appreciates you allowing us the privilege to service your waste needs. Customer service is one of our core values and we are pleased that you are satisfied.
1583084968
5
Thanks Ernesto Artunduaga for all your hard work and dedication to your job. You've become a good freind and it's a pleasure to talk to you. You all ways ask how things are going and take the time to listen .your very helpful in many ways. Thanks...
Its been raining out this morning and we had our bags of leaf and grass debris, two were in the canister two were outside, and they tried picking it up with the clips that clips onto the garbage can well they made it halfway up half of it fell down because its split and guess what we have to clean up now. We pay for every other week recycling and I do you understand theres a shortage of workers but if you cant pick up but once a month we should only be charged for once a month not twice a month!
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