1 star is to much.. they will take every dollar u have.. they riped me off so bad.. . They charged me $250 to check my oil.. an i didnt ask them to.. the sevice manager is a little weezle.. he will rip u off so bad.. stay clear of there..
We apologize you felt that your experience with us was poor. Unfortunately your vehicle is out of warranty and didn't fall under the parameters of the recall and had signs of lack of maintenance, such as low oil level when brought to us. We at the dealership level are unable to help you in these circumstances. With the vehicle being out of warranty you would need to contact Kia Customer Service at 866-440-1340. Manufacturers stand by their warranty when the owner has done their part to maintain the vehicle and take care of maintenance to ensure proper operation.
1605889790
1
This is the worst dealership in grand forks. Their service department sucks .. they they dont stand by the warranty. We had a horrible experience with them thats going to cost us a new motor a 5000 dollar one .. we went in numerous times with the issue and they ignored it till it was to late .. I urge you to never do business with them ..
Arrived early, but welcomed! Had a nice lounge area with tv, coffee, sodas, water, comfy chairs, and even crayons and coloring books! It did take about 45 min, but I like that they seemed to pay attention to detail!
We are so glad to hear that Cassidy! We appreciate your review and hope to continue our relationship with you as a valued customer.
1607543432
5
When I came in I already had a car in mind. Was in an accident that totaled my previous car. Kevin helped me through the whole process and was very friendly, also checked to see if I could get the car for a better deal which is much appreciated because money is tight right now. I was waiting on a total loss statement to come in and they let me purchase the car and bring the statement once I received it without any problems. Highly recommended.
They don't do honest work in my book. I had gotten a inspection before going on a road trip only to find out a week later at a different auto shop that my wheel hub assembly, tire rods, lower ball joint were bad.
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