Traci Morgan, Our team was kind enough to work with you, but unfortunately you left us with no choice. We wish you the best on your next stop. Safe travels, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
1646060111
1
Very rude and unprofessional staff. Lack of knowledge of what customer service really is. Management lack the training of leadership
Dear Dave, Thank you for taking the time to complete our online survey regarding your recent visit at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I unfortunately did not see your name in our system, please visit the front desk so we can gather information from you and we can send our Executive Housekeeper to correct any issues you have experienced. Sincerely, Jamie Bryant General Manager WoodSpring Suites Tulsa
1660245528
3
The floor has not been mopped prior to Check in. So our feet or socks get filthy. A swiffer would be an easy fix. Staff is very nice.
John Hughes, Thank you for taking time to tell us about your stay. Our focus is simple: a welcoming environment, a friendly smile, and a straightforward stay. Thank you for choosing us and we look forward to welcoming you back! Warm regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Dear Stacy, Thank you for taking the time to complete our online survey regarding your recent visit at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Jamie Bryant General Manager WoodSpring Suites Tulsa 918-392-8200
1656896878
5
amazing employees. Great rooms and family friendly !!
Kelly Bridges, Thank you for taking time to share your thoughts with us. We wish you safe travels. Jill Taylor Director of Marketing and Culture TGC Hospitality Management
1619791925
3
Could use some work but great weekly prices. Can't beat that.
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