Hello, Dave - Our team strives for kind customer service & we are very sorry to hear about your experience. We would be happy to get it sorted out for you - If you would like to speak to our Service Director, please call 734-421-7116 & ask for Jason Ellsworth! *Our Quick Lane & main Service Department hours are 8 am-6 pm, Monday-Friday. We are mainly appointment basis & have limited waiting room capacity due to Covid19 restrictions.*
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Horrible place, first time here they were rude as can be. Shouldnt have went back. But, I did. Stood out in the cold for 30 min to get service. Only to be told they cant take me because it doesnt fit their agenda. Never again
I had been coming here for 5 years thinking they were honest mechanics. I took my car in for a brake fluid leak on a Tuesday night, wasn't finished until Wednesday right before they closed. Come to find out they lied about the brake pads and it was my master cylinder. They gave me back a vehicle with non-functioning brakes. Lucky for them and me I didn't get into an accident.
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