Hi Shane We're sorry to hear you're unhappy with the independent mechanic that worked on your vehicle. We understand that you had attempted repair yourself and had booked-in for what transpired to be an incorrect repair. After carrying out diagnostic work, the independent mechanic determined the fault and communicated this to you, which we further understand you did not agree with. Kind regards Alex ClickMechanic
1658132491
1
Need full brake bleed as air block came around telling me dodgy brake jobs not his thing.bleed won't clear line and need 3 litre brake fluid no really didn't know that why book mechanic to do it. Didn't do job took payment including parts that where never used.proceed to tell me what possibly need replacement didn't ask didn't need to ask so did the job myself thought save time for me but no just cost me money get someone clearly with very little knowledge to tell me brake lines can't be cleared by bleeding brake ok then said went for cheap option clearly didn't know 35.99 to have full fuild change at most garage's won't recommend
Hi James It's always disappointing to receive a negative review, especially one without any accompanying comments, so we can at least investigate and respond to you in a specific manner. Please do contact us via our support channels and we'll try our utmost to resolve your complaint. Kind regards Alex ClickMechanic
1652777386
1
Hi, happy to leave comments. Misdiagnosed my car. Did not do a thorough investigation on my car. Just assumed a few things that might be wrong. So called mechanic first said the cat was gone in my car, then said the timing chain is loose and in the end couldn't give me an answer. I took off the engine cover and it was a loose bracket on my injectors. 5min fix that I did myself. If I took that to a mechanic in a garage this would have easily been identified. Would never use again
Hi Eren Many thanks for taking the time to positively review us and the independent mechanic that worked on your vehicle, it's appreciated! We're glad to hear you'll recommend us for vehicle works in the future. Kind regards Alex ClickMechanic
1661495332
5
Fantastic service would recommend using to anyone, very helpful and professional service
Hi Lisa Many thanks for taking the time to positively review us and the independent mechanic, it's appreciated! Please do come back to us for any inspection, servicing or repair works in the future. Kind regards Alex ClickMechanic
1652775748
5
Diagnostic test on car done very happy with outcome and service from mechanic
Hi Robert We're sorry that the original independent mechanic that accepted your booking request did not attend. We understand they were unfortunately stuck on another job that overran. As soon as we were alerted to the issue, we sent your booking back out to our network, where it was accepted and undertaken by another independent mechanic for you. Kind regards Alex ClickMechanic
1662367061
1
No show, not even a call or email to explain. Wasted morning waiting in for them.
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