This review is for Adrian Cassidy an independent contractor at Kelz. My 14-year-old daughter went in with a Groupon and had an appointment with Adrian Cassidy and after being there for over 4 hours my daughter left with the worst dye job and absolutely nothing close to what she wanted. Her appointment was on February 23rd and I've been trying to get in contact with the stylist or the owner for 2 days now with no response. At this point I would honestly advise anybody who's considering to go there make sure you do not sit in this stylus chair and this is not the first negative review that she's gotten. Why she's still allowed to work there is beyond me. My wife and I paid over $200 including tip and to have them treat us this way is truly an embarrassing blight for this business. My daughter went in wanting to get some colors out of her hair that she had tried at home and Adrian promised her that she could do this job without bleaching her hair and yet my daughter honestly looks like she's wearing a wig because of how bad this dye job is.
Hi Ceci, Thank you for your feedback. Please accept our apologies for your less than pleasant experience with a stylist at our salon. The salon itself is a mix of employees and independent contractors. I don't see you in our system as a client of the salon's so you must have booked with one of the independent stylists here. Please feel free to reach out to your stylist directly about this matter. Have a great day.
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Worst Salon Ever. Came out with uneven orange hair. Was supposed to have blonde highlights, wasnt even near that. Some parts were fully dyed with no highlights and some parts had like 3 highlights. It was extremely bad. Worst experience ever ! No where near blonde. I went somewhere else and payed again to have it fixed because I could not go out like that ! It looked as if I did it myself! Im glad the other Salon actually got bright blonde highlights on my hair ! I regret going here just threw my money away !
Terrible experience. Booked appointment and stylist never showed up. Always give people a chance, so left my number - no one bothered to apologise or reschedule.
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