Hi Algua Dre, we are always looking for ways to improve. Could you elaborate a little in the reasons for your review. We would appreciate any feedback you may provide, or the opportunity to clear up any situation you may have encountered. Thank you, and have a great day.
Hi Anthony, we are very sorry to hear about this experience. Where you calling the office number ((915)859.3713) or the sales number ((915)422.2892)? Could you could please send more detailed information on how we can help you and if you had contact with any of our staff at [email protected] so we can address this matter accordingly.
1632760148
1
They never returned my phone calls. Update: I was asked to go to a website and provide all the info of who I spoke with and what phone number I called... I see why the secretary, or whoever answered, was rude. The website provides a number. That's the phone number I dialed. It's not my job to fix your office problems! I was hoping someone would contact me to see why the heck I called and left my name and phone number but instead I have to deal with someone that thinks everyone is on their time... sorry but you have wasted my time enough and would appreciate if you accept your mistake and stop asking me to waste more time your " horrible" customer service.
Mr. Calderon, nobody here knows who you are. I asked all my sales staff and nobody recollects meeting and or talking with you. Please come in to talk to us if this is a legitimate concern.
1541705209
1
While the homes are very nice and well put together, this review is about the owners of ICON Custom Home Builder, LLC. I'll make this short and simple. Money hungry, greedy, impatient, rude, and incompetent. I will not pursue my new home to be built by this company.
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